Incident Management Coordinator (OIDD)

Are you passionate about making a real difference in people's lives? Join our team at the Department of Behavioral Health and Developmental Disabilities (BHDD), Office of Intellectual and Developmental Disabilities (OIDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking 2 (two) Incident Management Coordinator who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

Under direct, limited supervision the Incident Management Coordinator provides coordination and oversight to the BHDD-OIDD Incident Management System. Duties include:• Provides direct oversight and coordination for BHDD-OIDD's process for Incident Management Review (Abuse, Neglect, Exploitation, Critical Incident, and Death Reporting) as submitted by providers.

• Coordinates ongoing assessment and review of reporting practices. Serves as the primary contact for provider staff regarding questions about the reporting process for all BHDD-OIDD incident management reports. Provides day to day technical assistance and training to improve reporting and compliance with administrative reviews described in BHDD-OIDD's Directives, ensuring compliance with Centers for Medicare & Medicaid Services (CMS) regulations and Home and Community-Based Services (HCBS) Waiver evidentiary requirements.
• Responsible for triage staffing of incident management reports and escalation of events.
• Serves as the subject matter expert for provider staff regarding questions about the reporting process for all OIDD incident management reports. Provides technical assistance and training materials to provider staff and other BHDD-OIDD Divisions to improve reporting and compliance with administrative and management reviews described in BHDD-OIDD's Directives.
• Performs additional duties as assigned.

This position is located at BHDD's Central Office in Cayce, SC.

The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes:

• 15 days annual (vacation) leave accrual per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• Health, Dental, Vision, Long Term Disability, and Life Insurance
• State Retirement Plan and Deferred Compensation Programs

Education and Experience Requirements:• Master’s Degree in Human Services, Public Health, Health Administration, Behavioral Sciences, Education, or a related field, plus 2 (two) years of experience in administration, quality assurance, organizational behavior, organizational change, or supervision. OR

• Bachelor’s Degree in Human Services, Public Health, Health Administration, Behavioral Sciences, Education, or a related field, plus 4 (four) years of experience in administration, quality assurance, organizational behavior, organizational change, or supervision.

Additional Requirement:• Experience in the OIDD service delivery system.

Understanding of the BHDD-OIDD Mission and its approach to consumer-oriented risk management activities. Ability to exercise professional judgment and discretion, including the interpretation of Agency Directives and Standards and the application of the SC Omnibus Adult Protection Act. Ability to establish and maintain effective working relationships while working with limited supervision. Effective communication, time management, and decision making skills. Ability to prepare clear and comprehensive reports, as requested. Knowledge of and prior experience with disabilities-specific provider systems, including critical incident response. About Our Agency: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities plans, develops, coordinates, and funds services for South Carolinians with the severe, lifelong disabilities of intellectual disability and related disabilities, autism spectrum disorder, traumatic brain injury, spinal cord injury and similar disability.

EEO Statement: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex--including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability. Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening – to include a drug screening; background record checks (to include fingerprinting), South Carolina Department of Social Services’ Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General “List of Excluded Individuals/Entities” screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with consumers of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment. State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, employees of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities may be required to work in times of an emergency or disaster.

Employee Referral: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resource for further information.

Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.