Qdigi- HHP Engineer - GOA
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At a glance
Job overview
Qdigi Services seeks a technically skilled, customer‑focused HHP Engineer to provide service and technical support for home and personal consumer electronics, diagnosing issues, performing repairs, handling installations, and ensuring timely delivery of service.
Skills & qualifications
Skills
Full job description
Company: Qdigi Services Position: HHP Engineer Location: Goa Department: Service Operations Job Summary Qdigi Services is looking for a technically skilled and customer-focused HHP Engineer to handle service and technical support for Home & Personal/Consumer Electronics products. The candidate will be responsible for diagnosing product issues, carrying out repairs, resolving customer complaints, and ensuring timely service delivery. Key Responsibilities
- Diagnose and troubleshoot technical issues in HHP/consumer electronics products.
- Attend customer service requests and resolve technical complaints within defined TAT.
- Conduct installation, inspection, repair, and maintenance activities as required.
- Perform root cause analysis for recurring product issues.
- Ensure proper usage of tools, equipment, and spare parts during service.
- Maintain accurate service reports, job sheets, and required documentation.
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