Director of Emergency Services (RN)

Augusta, ME

Waterville, ME

Full time

R17526

Job Summary: MaineGeneral Health is seeking an experienced and collaborative Director of Emergency Services to provide strategic and operational leadership for Emergency Nursing Services across our two campuses.

In this highly visible leadership role, you'll oversee emergency nursing operations and our Sexual Assault Forensic Examiner (SAFE) Program while partnering closely with physicians, clinical leaders, and interdisciplinary teams to ensure safe, efficient, and patient-centered emergency care. You'll also play an important role in emergency preparedness and ensuring our teams are ready to respond to the evolving needs of the communities we serve.

This is an exciting opportunity for an accomplished nursing leader who is passionate about developing people, strengthening operations, and leading teams in a dynamic environment where the work has an immediate impact on patients, families, and our community.

Job Description:

Position Highlights:

• Provide leadership and oversight for Emergency Services at both the Alfond Center for Health in Augusta and Thayer Center for Health in Waterville

• Oversee emergency nursing operations, ensuring safe, high-quality, patient-centered care across both campuses

• Provide leadership for MaineGeneral's SAFE program, trauma program, and emergency preparedness initiatives

• Collaborate with physicians, nursing leaders, clinical departments, and community partners to support coordinated emergency care

• Lead initiatives focused on patient experience, quality, safety, operational efficiency, and regulatory compliance

• Opportunity to expand your leadership expertise in emergency services, trauma, and emergency preparedness while making a meaningful impact on the communities we serve

What You'll Do:

• Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.

• Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.

• Plans and monitors staffing activities, including hiring, orientation, evaluation, disciplinary action, and continuing education initiatives.

• Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.

What You'll Bring:

• Active Maine RN license or eligibility to obtain Maine licensure promptly

• Bachelor's degree in Nursing required

• Master's degree in Nursing, Healthcare Administration, Business Administration, or a related field preferred

• Progressive nursing leadership experience required.

• Emergency Department or Emergency Services experience strongly preferred.

• Demonstrated ability to lead and develop teams in a complex, fast-paced clinical environment.

• Strong understanding of nursing operations, staffing, quality improvement, regulatory compliance, and patient care standards.

• Experience with budgeting, workforce planning, and operational performance management.

• Ability to build strong working relationships with physicians, clinical leaders, staff, and organizational partners.

• Strong communication, decision-making, and problem-solving skills with the ability to navigate complex operational challenges.

Why MaineGeneral Health?

At MaineGeneral Health, our Emergency Services teams are there for our communities when they need us most. As Director of Emergency Services, you'll lead dedicated clinical teams, strengthen emergency care across two campuses, and help shape how we prepare for and respond to our community's healthcare needs.

You'll join a collaborative leadership team within an organization committed to clinical excellence, developing its people, and continually improving the experience of our patients, families, and staff.

The salary range shown reflects the base salary for this position. Individual compensation is determined based on factors such as experience, qualifications, skills, and market considerations. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours: 40

Job Exempt: Yes

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .

MaineGeneral participates in E-Verify. Click the links below to view more information regarding E-Verify:

Employee Rights (https://www.e-verify.gov/sites/default/files/everify/posters/IER\_RightToWorkPoster%20Eng\_Es.pdf)

E-Verify Participation

Equal Opportunity Employer M/F/Vet/Disability: In furtherance of MaineGeneral's policy regarding Equal Employment Opportunity, MaineGeneral has developed a written Affirmative Action Program which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished.

The Affirmative Action Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department. Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 . EEO is Law (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf)