Admissions Rep

• Area of Interest: Patient Services

• FTE/Hours per pay period: 0.9

• Department: Patient Access

• Shift: Full Time | Monday-Friday | Varied hours between 6:45 AM and 5:15 PM | 36 hours per week | Occasional Saturday and evening coverage (until 8:00 PM) as needed

• Job ID: 187530

Overview

Registration Clerk

Grundy County Memorial Hospital Department: Patient Access Shift/Schedule: Full Time | Monday-Friday | Varied hours between 6:45 AM and 5:15 PM | 36 hours per week | Occasional Saturday and evening coverage (until 8:00 PM) as needed

Join the Patient Access team at Grundy County Memorial Hospital, where every interaction helps create a positive experience for patients and families. As a Registration Clerk, you will serve as a welcoming first point of contact, helping patients navigate their healthcare journey while ensuring accurate registration and scheduling processes.

This role is ideal for someone who enjoys working with people, staying organized, and contributing to a collaborative healthcare environment. You'll play an important part in supporting patient care by providing exceptional service, maintaining accurate information, and helping patients access the resources they need.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program .

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Welcome patients, visitors, and guests with professionalism, compassion, and excellent customer service

• Register patients accurately and efficiently for appointments, procedures, and hospital services

• Verify demographic, insurance, and financial information to support timely billing and reimbursement

• Assist patients with required forms, documentation, and registration processes

• Collect patient payments and provide information regarding available financial assistance resources

• Coordinate with clinical, financial, and support teams to ensure a seamless patient experience

• Manage scheduling, authorizations, and electronic health record documentation as needed

• Support department operations by maintaining accurate records and completing work queues in a timely manner

• Adapt to changing patient volumes and provide coverage across registration areas when needed

Qualifications

Education:

• High School diploma or equivalent

Knowledge/Skills/Abilities:

• Writes, reads, comprehends and speaks fluent English.

• Basic computer knowledge using word processing, spreadsheet, email and web browser.