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Director, Operations

Northwell Health

Manhasset, NYJob$98–170K/yrSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
$98–170K/yr
Location
Manhasset, NY
Work Authorization
Not specified

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Job overview

The Director of Operations leads and organizes staff and operations for materials management, service contracts, building management, and end‑user support at the Center, developing logistics processes, strategic goals, budgets, and compliance while enhancing patient and employee satisfaction.

Skills & qualifications

RequiredNice to have

Skills

Materials ManagementService ContractsBuilding ManagementWarehousingReceiving LogisticsLoading Dock OperationsMailroom OperationsStorage ManagementParking and Valet ServicesCustomer ServiceHospitalityStrategic PlanningBudget ManagementComplianceVendor Management

Qualifications

Bachelor's Degree8-12 Years of Relevant Experience7+ Years Leadership/Management ExperienceVery Strong Customer Service and Hospitality Experience

Full job description

Req Number 191820

Job Description

Directs, plans, and organizes the staff and operations related to materials management, service contracts, building management and end-user interface for the Center. Develops, implements and oversees warehousing and receiving logistics processes for the Center.

Job Responsibility

  • Leads an Operations group by communicating with and developing staff members, and building consensus for programs and goals that support a business, function or geographic area.

  • Develops and articulates a short-term strategic vision for areas of responsibility.

  • Maintains comprehensive knowledge of service contracts to in order to develop strategies of standardization and cost savings; analyzes material costs and offers cost-saving solutions to Corporate Procurement.

  • Identifies appropriate equipment/supply inventory levels; establishes par levels and oversees processes to ensure timely maintenance.

  • Develops, implements and oversees warehousing and receiving logistics processes (i.e., loading dock, mailroom, and storage areas) and oversees parking and valet services for the Center.

  • Functions as end-user interface for physicians, administrative and support personnel to assure operational concerns with the Center are continuously identified and addressed.

  • Develops and monitors strategic operating goals, objectives and budget; reports operational performance, justification and/or corrective action.

  • Participates in new construction projects at the Center related to operational issues; develops and implements operations-related programs to enhance patient and employee satisfaction.

  • Develops and maintains productive inter/intra departmental clinical, administrative and vendor work relationships to optimize materials management operations.

  • Selects, develops, manages and evaluates direct reports; oversees the selection, development, management and evaluation of indirect reports.

  • Oversees compliance with government and agency regulations.

  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

  • Bachelor's Degree required, or equivalent combination of education and related experience.

  • 8-12 years of relevant experience and 7+ years of leadership / management experience, required.

  • Very strong customer service and hospitality experience preferred.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $98300.00-$170100.00/year

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

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