CORRECTIONAL RECORDS TECHNICIAN LEAD - West 2 Tacoma Regional Records Unit

Correctional Records Technician Lead Employee and Organizational Support Division | West 2 Tacoma Regional Records Unit Full Time | Permanent Location: Tacoma, WA Salary Range: $4,761 - $6,407 Monthly

This position is assigned to the Tacoma Community Justice Center; however, it will have the flexibility to telework from home or report to the physical office per the Telework Agreement, and once initial training is completed.

This position is represented by the Washington Federation of State Employees bargaining unit.

The Department of Corrections (DOC) is seeking a highly motivated and qualified individual for a permanent Correctional Records Technician Lead (CRT Lead) position within the West 2 Tacoma Regional Records Unit. This position is full-time, permanent, and located at the Tacoma Community Justice Center (CJC) in Tacoma, WA. As a custodian of incarcerated and supervised individual’s records, the Correctional Records Technician Lead (CRT-L) assists in leading a correctional records office to ensure compliance with appropriate laws and agency policy. The CRT-L contributes to the agency’s mission to improve public safety by entering, auditing, and interpreting, on behalf of the agency, the legal documents that hold individuals within the agency’s facilities and/or under the jurisdiction of the Department of Corrections for appropriate supervision within the community. The CRT-L will assist the Correctional Records Supervisor (CRS) in on-board training Correctional Records Technicians (CRTs), mentor the CRTs and assist in their continued on-the-job training, and will provide back-up to the CRS in their absence and continued office and workload management. A completed application packet will include:

• A cover letter regarding your interest in this position with our agency
• A detailed resume
• Three professional references

Application Process To begin the online application process:• Click the green 'Apply' button on the job posting and sign in or create an account.

• Complete your application.

• Please be sure to attach the following to your application:• A cover letter outlining how you meet the qualifications for this position,

• A detailed chronological resume; and

• At least (3) three professional references - A professional reference is identified as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

• Click "Accept & Submit" to submit your application.

Incomplete application packages may disqualify an applicant from the application process. We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted. We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community. As the Correctional Records Technician Lead (CRT Lead), some of your duties will include:

• Mentor and provide leadership to correctional records technicians in a regional records office.

• Lead CRTs in the absence of the CRS by leading office, assigning work, answering questions regarding sentence calculations and sentence entry.

• Plan, assign, train and review the work of the CRT records staff.

• Assess training needs of staff and work with CRS to arrange for or provide instruction.

• Assist CRS in recognizing staffing coverage issues and help problem solve solutions.

• Mentor and lead CRTs in work-related activities for career development.

• Train staff on the use of offender database systems (OMNI), application of public disclosure laws, and criminal history record information laws.

• Provide support in preparation, training, implementation, and project assignments to agency administrators in response to legislative impacts.

• Audit and verify the accuracy of incarcerated and supervised individuals sentence structure, confinement credits and criminal history information.

• Complete initial, second or release audits as necessary for sentence structure and release from partial confinement.

• Resolve any problems related to sentence structure and time accounting.

• Validate established PRD and sign order of release for final release from partial confinement.

• Apply Supreme, Appellate, and Superior court decisions, RCWs, and Indeterminate Sentence Review Board redeterminations.

• Ensure the contents of incarcerated individuals legal records are maintained in a secure setting.

• Review and verify accuracy of legal documents.

• Establish and validate agency jurisdiction of incarcerated and supervised individuals.

• Lead and provide support relating to operations effectiveness of the DOC Revoke/Return unit.

• Plan, assign and review the work of the R&R records staff.

• Complete quick review with tracking spreadsheet to identify quick turnaround cases or immediate releases. Work with CRS in assigning as necessary. Monitor tracking spreadsheet throughout the day for changes.

• Participate in all training provided by the records leadership and the agency as instructed.

• Provide feedback and back-up support to CRS regarding training needs for staff.

• Assist and provide support to CRS in implementing operational adjustments resulting from changes to law, court decisions, administrative regulations etc.

• Enter Judgement and Sentences and other court orders. Maintain electronic and physical files.

• Utilize, update, and maintain databases and programs containing information relative to incarcerated and supervised individuals’ conviction, sentence, and violation history.

• Enter sentence and modification court documents into the Department's OMNI database.

• Determine Supervision Compliance Credit eligilbity.

• Process incoming and outgoing mail.

• Scan Court Documents into OnBase Imaging System.

• Provide effective communication and thorough and timely processing of requests.

• Other Duties as Required.

What we need (required qualifications):

• High School diploma or equivalent.

• Three (3) years of experience entering and auditing offenders sentence structure and jail credits.

• Three (3) years maintaining and processing offender records in an adult correctional agency. • College-level course work in criminal justice, business administration, accounting, social science, or a related field will substitute, year for year, for up to two (2) years of experience and maintaining offender records.

• Access 1 Certification. (Must be obtained with six months of employment and maintained after employment. Access 2 for TAC if required.)

NOTE: Incarcerated individual records are defined as records containing certified copies of original documents relating to the incarcerated individuals' crime and sentences. Incarcerated individual records are not property files, grievance files, administrative files, treatment files, or medical files. What will make your application stand out (preferred qualifications):

• Four (4) years of record maintenance and sentence structure entering/auditing in a correctional setting along with all of the above required qualifications.
• One or more years of leadership experience.
• Two or more years of clerical experience.
• Experience as a Lead and/or direct supervisor.
• Intermediate Skill Level in Microsoft programs.

Special Requirements/Conditions of Employment:• Skills Test: Must be able to satisfactorily complete Tacoma Records Unit competency test.

Vision: Working together for safer communities. Mission: Improving public safety by positively changing lives. Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington. Our Core Values:

• Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
• Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
• People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
• Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
• Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position.

• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. **Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Telework Details This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer: As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email [email protected] . For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.