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Surgical Scheduler - Surgical Schedulers

University of Vermont Health

Plattsburgh, NYFull-time$22.69–32.9/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$22.69–32.9/hr
Location
Plattsburgh, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Surgical Scheduler works under the direction of the Practice Supervisor to ensure accurate and timely completion of duties while complying with HIPAA and confidentiality policies, providing excellent customer service, coordinating patient appointments, surgeries, ancillary testing, and acting as an interface between surgeons and patients.

Skills & qualifications

RequiredNice to have

Skills

EPIC Ambulatory EHRCustomer ServiceOrganizational SkillsMicrosoft OutlookMicrosoft ExcelMicrosoft WordMulti-Tasking

Qualifications

High School Graduate

Full job description

Surgical Scheduler - Surgical Schedulers

Job Details

Job Ref:

R0090010

Category:

Administration

Employment Type:

Full-Time

Health Care Partner:

Champlain Valley Physicians Hospital

Location:

21 Plattsburgh Plaza, Plattsburgh, NY 12901

Department:

CVPH - General and Plastic Surgery

Job Type:

Regular

Primary Shift:

Day

Hours:

8:00 AM - 4:30 PM

Estimated Hours per Week:

40

Bi-Weekly Hours:

80

Weekend Needs:

As Scheduled

Pay Rate:

$22.69 - $32.90 per hour

This is a bargaining union position.

Per the Collective Bargaining Agreement, current bargaining unit employees have priority consideration for this position if they apply withinseven (7) daysof the posting date. After this period, all applicants will be considered equally.

Primary Shift: 0800-1630

Secondary Shift: 0730-1600

GENERAL SUMMARY:

The Surgical Scheduler works under the direction of the Practice Supervisor to ensure the accurate and timely completion of the duties and responsibilities of the position while complying with HIPAA and CVPH confidentiality policies. They are responsible to ensure excellent customer service to internal and external customers. Regularly use independent judgment to interpret and apply policies, procedures and practices. Duties include coordinating patient appointments, surgeries and/or other procedures, ancillary testing, and acting as an interface between surgeons and patients.

QUALIFICATIONS:

Education/Skills Required:

  1. High School Graduate is required.

  2. Demonstrated proficiency with EPIC Ambulatory electronic health record (EHR) systems is required.

  3. Background in outpatient healthcare environments is required.

  4. Demonstrated customer service experience, the ability to communicate, and listen effectively.

  5. Previous exposure to Microsoft Windows applications such as Outlook, Excel, and Word preferred.

  6. The ability to multi-task and work with frequent interruptions preferred.

  7. Exceptional organizational skills required.

As applicable, the individual has training/competency in attending to the special needs and/or behaviors appropriate to the age of the patients for which care is being provided.

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