CCH & Counseling FWS Assistant

Location: Syracuse, NY Category: Student Employment (SW/ FWS) Job Type: Other Posted On: Tue Aug 25 2026 Job Description:

The OCC Counseling & Community Care Hub is seeking applicants for part-time Federal Work Study Community Care Hub/Counseling Office Assistants. This confidential position is open to students with enough Work Study funds to last through the Fall 2026 semester.

DUTIES INCLUDE: Assist students utilizing the Food Pantry, adhering to strict guidelines of the Food Bank of CNY. General cleaning/upkeep of the Food Pantry. Disinfect commonly touched surfaces within office. Stock shelves, rotate goods, and ensure food is easily visible and accessible to clients at all times. Put up/take down flyers on bulletin boards on all floors of each academic building on campus. "Table" at various locations throughout campus to promote awareness of the services of the Community Care Hub and Counseling Center.

Manage front desk operations during lunch breaks/Office Coordinator's absence, such as answering phones, taking detailed messages, checking students in for appointments, connecting students with appropriate resources to address student's needs.

Assist students in crisis and/or with sensitive situations with confidentiality, empathy and professionalism. Other duties as assigned by Work Study Supervisor.

Job Requirements:

• Must have a valid FAFSA (https://studentaid.gov/h/apply-for-aid/fafsa) on file

• Must have a financial need, as demonstrated by the FAFSA

• Must be matriculated into a program

• Attending at least half-time (6 credit hours)

• Maintain satisfactory progress (SAP) towards the completion of their program

• Current student in good standing at OCC

• Appropriate dress, grooming and hygiene required.

• Successful candidate will have:

• A friendly, positive, professional demeanor;

• Excellent communication skills;

• Excellent attendance record.

• Must be efficient, responsible and have reliable transportation.

*** This is a highly confidential position, and the successful candidate must be empathetic and value the privacy of others. ***

Additional Information:

• Pay Rate:

• Starting rate of $16.00 for new Federal Work Studies.

• Starting rate of $17.00 for returning Federal Work Studies

• Hours of Operations: Monday-Friday 8:30am- 4:30pm

To see if you qualify for Federal Work Study (FWS) Position:

• Visits OCC's Work-Study Page (https://www.sunyocc.edu/work-study)

• Review the Work- Study Checklist (https://www.sunyocc.edu/workstudychecklist) & complete and submit the Work Study Interest Form (https://www.sunyocc.edu/form/work-study-interest-form)

• Or visit the Financial Aid Service Center (FASC) located in Gordon Student Center open Monday through Friday 8:30am to 4:00pm

Federal Work Study may work up to 20 hours per week while classes are in session.

• Additional hours may be worked during college breaks.