Policy Typist

Description We are looking for a detail-oriented Policy Typist to support policy processing operations in Boca Raton, Florida. This is a Contract position requiring strong accuracy, steady productivity, and the ability to manage multiple files in a fast-paced environment. The ideal candidate will handle policy-related data entry, respond to status questions professionally, and help keep files moving within established turnaround expectations.

Responsibilities:

• Enter and prepare a variety of policy documents in Ramquest with a high level of accuracy while meeting productivity and turnaround goals.

• Record incoming check receipts in the system and verify information carefully to maintain complete and accurate file documentation.

• Monitor pending files through the Ramquest dashboard, organize follow-up activities, and help drive matters through to completion on schedule.

• Keep the supervisor informed of current workload, open items, and any issues that may affect deadlines or service levels.

• Respond professionally to questions from clients and internal team members, providing timely updates on file progress and next steps.

• Evaluate incoming requests to determine priority, address routine matters directly, and escalate issues when additional support is needed.

• Prepare files for transmittal to the state office within required timeframes and in accordance with applicable compliance standards.

• Support additional policy-related requests for agents and internal staff, maintain accurate system records, and assist with other duties assigned by leadership. Requirements • Prior experience in data entry, policy processing, administrative support, or a similar office-based role.

• Ability to type accurately and maintain consistent productivity in a deadline-driven environment.

• Working knowledge of Microsoft Word.

• Strong attention to detail with the ability to review information carefully and minimize errors.

• Effective written and verbal communication skills for interacting with internal staff and external contacts.

• Ability to organize multiple tasks, manage pending items, and follow through on time-sensitive work.

• Experience using business systems or databases; familiarity with Ramquest is a plus.

• Availability to work on a permanent basis with occasional overtime as needed. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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