Service Technician

Benefits/Perks

• Work attire paid for by the company

• Paid training

• Potential performance-based compensation opportunities

• Climate-controlled work environment

• Growth and advancement opportunities

• Year-round work

• 1 Week PTO (after 3months)

• Incremental pay (after 3month)

Company Overview Fitness Machine Technicians is a leader in residential and commercial exercise equipment service. We are the only national franchise exercise equipment repair brand in the US, providing us with a distinct competitive advantage over other repair companies. We also have franchises in Canada. We are committed to delivering the most reliable service/repair and preventive maintenance services. Prompt customer service and constant customer communication is the key to our success. We strive for professional, friendly, and accurate service at all times.

Job Summary

Fitness Machine Technicians is looking for a technician to perform both repair and preventive maintenance services for residential and commercial customers. If you are a go-getter this is the job for you! Must be awesome at customer service and quality control.

Responsibilities

• Diagnose, repair, and perform preventive maintenance on various pieces of fitness equipment at the customer locations including homes and commercial facilities

• Identify replacement parts needed so the main office can order for the customer

• Assemble and disassemble equipment and perform equipment installations at commercial facilities

• Complete accurate and thorough customer work order reports using our Field Service Management software

• Interact with customers in a professional manner to help maintain great client relations and explain repairs and equipment failures

• Drive from job to job in a branded vehicle. Keep the company vehicle clean and organized at all times

• Occasionally lift heavy equipment

Qualifications

• One year of mechanical/electrical aptitude and experience working with hand tools required

• Experience repairing fitness equipment is a plus but not necessary. Additional training is provided as needed.

• Positive attitude, professional appearance, and ability to communicate clearly and professionally with customers and colleagues

• Ability to use a phone/tablet for scheduling and job reports

• Daily local travel required

• Valid Driver's License and clean driving record

• A self-starter with problem-solving skills

• Ability to work independently and plan, organize, and manage a variety of tasks

• Applicants must be able to pass a background check

• High School diploma or equivalent