Program Analyst

Summary This position reports to the Facilities Management Service (FMS) Assistant Chief Engineer at the Mountain Home VA Healthcare System (MHVAHCS) and serves as the Facilities Management Program Analyst. Responsibilities Duties include but not limited too: The Program Analyst position coordinates and manages FMS regulatory compliance, performance improvement, personnel actions and service level record keeping. The incumbent manages the flow of all statistics, data and correspondence within the Office of the Chief and coordinates with the Accounting Technician to manage the service budget and associated Fund Control Points. Additionally, the incumbent coordinates all FMS administrative processes and the work of administrative personnel within the service. The incumbent is responsible for planning, implementing, and evaluating strategies to manage compliance with all federal, state and accrediting body regulatory requirements for Facilities related programs as well as managing improvement processes and systems within Facilities Management Service. Observes compliance and management processes for evidence of reliability and timeliness. Identifies discrete steps of simple processes that might be opportunities for improvement. Develops reporting procedures, sampling techniques, and measurements at various points in the process to identify problem areas or inherent weaknesses in work processes, procedures, information systems and content. Develops assessments to provide objective evidence of the effectiveness of improvement initiatives. Uses standard qualitative and quantitative measurement techniques to report on status of discrete subject areas. Monitors and measures FMS compliance activities, processes and systems to identify trends. Evaluates regulatory compliance, performance, quality and safety data to assist in identifying improvement processes for the entire service. Makes recommendations for improvement to supervisors and senior staff within the organization. The incumbent is responsible for coordinating and managing Facilities Management Service program policies, documentation, correspondence, data management and record keeping for Engineering and Environmental Management Divisions in collaboration with cognizant program managers, supervisors, administrative support personnel and other departments at the MHVAHCS facilities. Specific areas of administrative responsibility include but are not limited to the following: engineering, operations, budget, fiscal, contracts, personnel management including recruitment and hiring, planning, design, construction, maintenance, repair, safety, life safety, occupational health, hazardous materials, emergency management, biomedical/ clinical engineering, fleet management, grounds, transportation, laundry, housekeeping, sanitation, pest control, solid waste and medical waste programs, activities, and services within Facilities Management Service. The position involves exercising discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge and methods sufficient to: create, explore, evaluate, execute, certify, and explain recommendations or solutions to modify standard practices, processes, and techniques and execute actions for a wide range of assignments involving combinations of complex features; act as a principal contributor on team-based projects or coordinate a team project, and provide professional oversight and direction, adapt precedents or existing strategies to meet unusual needs or special demands, and serve as an authoritative expert, and consultant for Facilities Management Service regulatory compliance, performance improvement, personnel actions, and service level record keeping. Knowledge and skill in applying analytical and evaluative methods and techniques to issues and studies concerning the efficiency and effectiveness of the FMS compliance and program management. Knowledge of the regulations, policies, and procedures which affect the assigned programs. Knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness. Understanding of regulatory requirements such as TJC, VHA, and OIG sufficient manage compliance and documentation. Knowledge of a broad range of computer applications and systems used by the Department of Veterans Affairs to collect, organize and present data and create reports, spreadsheets and data files (MS Office, VistA, FileMan, VSSC etc.) Skill in applying fact-finding, investigative techniques, and critical thinking skills to identify, analyze and recommend solutions to problems posed by FMS supervisors and program managers. Performs other related duties as assigned. Work Schedule: Monday to Friday 7:45am to 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD603110 Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/29/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience:GS-09 Level: Applicants must have at least one (1) year of specialized experience equivalent to at least the next lower grade (GS-7) that equipped them with the knowledge, skills, and abilities to successfully perform the duties of the position, and that is in or related to the work of the position to be filled. Specialized experience includes: Applying a strong working knowledge with eligibility criteria for many different areas such as prosthetic devices, medications, dental care, outside referrals and any special procedure, which may be necessary or requested. Communicating professionally with managers and other employees to identify areas of weakness and/or source of deficiency. Applying extensive knowledge of policies and directives, management theories and principals including administrative practices and procedures to effectively collaborate with physicians/medical staff, managers, administrators, VISN staff and internal and external stakeholders to gather information/data; Researching, analyzing, validating data, and developing reports for management meetings. OR, Education: GS-09 Level: Must have successfully completed a master's or equivalent graduate degree or successfully completed two (2) full years of progressively higher-level graduate education leading to such a degree or LL. B or J.D., if related Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Education must have been obtained in an accredited college, or university. (Transcripts Required). OR, Combination of Experience and Education, GS-09 Level: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education as listed above for the GS-9. You may qualify based on your experience and/or education as described below: For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.