IT Manager II

Position Number: 008103

Department: Office of OneIT (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

This position provides leadership and strategic direction for the Data Integrations team, overseeing the design, development, and maintenance of enterprise-level system integrations and APIs. The position ensures reliable, secure, and scalable data exchange between campus ERP , CRM , and third-party systems, while fostering a culture of code standardization and process optimization to support the University’s administrative and academic goals.

• Lead and mentor a team of integration developers, overseeing professional development, performance management, and daily operational tasks.

• Design, architect, and manage the lifecycle of enterprise-level system integrations and APIs, ensuring high performance, security, and scalability.

• Drive the adoption of integration best practices, including API -led connectivity, code standardization, and robust documentation standards across the team.

• Partner with campus stakeholders to translate complex business requirements into sustainable, automated technical solutions that support academic and administrative goals.

• Oversee change management, version control, and automated testing strategies to ensure the reliability and security of integration environments.

• Manage the integration landscape across diverse systems, including ERPs, CRMs, and document management platforms, ensuring seamless data exchange and interoperability.

• Proactively plan for technology upgrades, capacity management, and infrastructure maintenance to support long-term enterprise scalability.

Minimum Experience / Education:

Bachelor’s degree and 4+ years of relevant work experience.

Preferred Education Skills and Experience:

• Advanced degree in Information Technology, Management Information Systems, or a related field.

• 5+ years of progressively responsible experience in integration architecture, software development, or IT management.

• Proven expertise with MuleSoft Anypoint Platform or equivalent iPaaS solutions, including API -led connectivity and API lifecycle management.

• Strong background in enterprise ERP and CRM systems (e.g., Ellucian Banner, Salesforce).

• Proficiency in database architecture (Oracle PL/ SQL , SQL ), API modeling languages ( RAML , OpenAPI, Swagger), and Linux environments.

• Familiarity with DevOps tools and practices (Git, Maven, Jenkins, automated testing, and CI/CD pipelines).

• Demonstrated experience in leadership, team building, and professional development of technical staff.

• Excellent communication skills with the ability to manage cross-departmental relationships and translate business requirements into technical solutions.