Inside Sales Coordinator
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At a glance
Job overview
The Inside Sales Coordinator I develops new prospects and supports existing customers primarily by phone, maintaining communication, troubleshooting issues, and assisting account managers while following established guidelines.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
Job Summary
The Inside Sales Coordinator I is responsible for developing new prospects and interacts with existing customers primarily by phone, to increase sales. Provides support to customers and account managers by maintaining frequent communication with both and by helping troubleshoot problems. Works under direct supervision; a certain degree of creativity and latitude is required; relays on pre-established guidelines to perform the functions of the job.
Principle Duties and Responsibilities
Maintains frequent communication with customer base and gathers information to ensure their satisfaction
Handles basic issues and problems, and refers more complex issues to higher-level staff.
Solicits sales orders from existing customers via phone
Develops new customers via "pull" through marketing Phone-Internet
Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels
Executes market penetration strategy utilizing web-based sales leads
Communicates sample needs for customers/dealers/contractors with the plant
Corresponds regularly with customers, i.e., Brand Bulletins, Brochures, and any program updates
Helps drive new product sales by communicating unknown products to customers
Works with account managers to comply with customer request and to solve customer problems
Maintains positive relationships with distributors
Works with Product Managers to enhance sales programs
Attends shows and product introductions when necessary
Attends various product trainings, as needed
Prepares various reports and correspondence as required
Performs other duties as required
Qualifications
Minimum of high school graduate
Minimum 0-2 years of experience, preferably in customer service
Possesses beginning to working knowledge of subject matter.
Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook)
Working knowledge of various office equipment (computer, scanner, etc)
Hourly Pay Range: $25-.00-$29.00 per hour dependent on experience*
*pay range may be adjusted depending on cost of living
.
Benefits currently offered to our employees:
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Medical insurance
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Health savings account with company contribution
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Dental insurance
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Vision insurance
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Basic and voluntary life insurance
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Disability insurance
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401(k) plan with company match
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Paid vacation and holidays
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Stock purchase program with employee discount
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Educational reimbursement
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Wellness programs and challenges
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Other supplemental benefits
Click here to watch what a day in the life of an Inside Sales Coordinator looks like.
hourly $25-$28
The Company is an Equal Opportunity Employer.
Universal Forest Products and its subsidiaries and affiliates are equal opportunity employers. All qualified candidates will receive consideration without regard to race, color, religion, sex or national origin.
Minimum Education Required
High School Diploma or Equivalent
Minimum Experience Required
None
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
No
Physical Required
Yes
Drug Test Required
Yes
Compensation
$11.41 / Hourly
Postal Code
55110
Job Type
Full Time
Place of Work
On-site
Requisition ID
R22134
Job Benefits
Not specified
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