Secured Network Services Lead Engineer

Primary responsibilities include support and administration of next-generation firewall, IDS, URL filtering, and other related technologies. The ideal candidate has a strong networking background, experience administering next-generation firewalls with advanced features such as NAT, transparent deployments, IDS/IPS, URL inspection, HTTPS decryption, and anti-virus. Extensive contact with internal customers, other information technology (IT) professionals, and vendors is required to identify, research, analyze, and resolve complex issues and problems. Applies specialized domain knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Makes judgements and recommendations based on analysis and knowledge.

This position follows a hybrid work model, with an expectation to be in the office 3 days per week at one of our Corporate Office locations of Saint Petersburg, FL; or Denver, CO.

Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.

Essential Duties and Responsibilities

• Primary support and central point of contact for next-generation perimeter security devices.

• Responsible for up-time, reliability, stability and policy maintenance of supported systems.

• Produces and maintains documentation.

• Development and maintenance of departmental metrics and reporting.

• May function as team lead, providing technical leadership to the team.

• Monitors application, including setting alerts to maintain the stability of the environment and application, monitoring error logs, and automating administration tasks wherever possible.

• Serves as key person in troubleshooting system problems, taking ownership of problems to resolution.

• Maintains current description and documentation of policy configuration, including tracking and documenting any changes to policies.

• Analyzes performance trends to optimize system performance.

• Performs other duties and responsibilities as assigned.

• Provides daily technical guidance and oversight to engineer teams.

Knowledge of

• Information Security programs including, but not limited to, audit reviews, risk assessment, awareness and training, identity and access management, data protections, secure SDLC, incident management, vulnerability assessment, penetration testing, third-party assessment, secure configurations and patch management.

• Government and other regulations related to Information Security (e.g., GLBA, SOXA 404, FFIEC, PCI, Privacy, HIPAA, etc.).

• DDoS mitigation technologies and protections.

• Technical skills and proficiency in a wide array of platforms and systems (e.g., Windows, UNIX, SQL, Tandem).

• Technical skills and proficiency in networking protocols and hardware (e.g., TCP, DHCP, routers, firewalls, etc.).

• Process Improvement methodologies.

Skill in

• Communication, convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

• Satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise.

• Problem solving using effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints and probable consequences.

• Time management to prioritize and effectively get through project deadlines.

• Research, writing, editing and proofreading.

• Communication, convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

• Satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise.

Ability to

• Identify and understand issues, problems and opportunities; compare data from different sources to draw conclusions.

• Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints and probable consequences.

• Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas.

• Develop and use collaborative relationships to facilitate the accomplishment of work goals.

• Make internal and external clients and their needs a primary focus of actions; develop and sustain productive client relationships.

• Occasionally work a non-standard shift including nights and/or weekends and/or have on-call responsibilities.

• Work in a team environment or project room to facilitate collaboration.

• Understand basic programming concepts, coding practices, algorithms and data structures.

• Work a non-standard shift including nights and/or weekends and/or have on-call responsibilities.

Educational/Previous Experience Requirements

• Bachelor’s degree in Computer Science, MIS or related degree.

• 8 to 10 years of relevant experience in Network or Information Security, or a combination of education, training and experience.

Licenses/Certifications

• Security and control certifications preferred (CISSP, CISM, CISA, CRISC).