Business Software Product Manager/Product Management Specialist

Working Title: Business Software Product Manager

Job Class: Product Management Specialist

Agency: Direct Care and Treatment

• Job ID : 97444

• Location : Vadnais Heights

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 10/02/2026

• Closing Date : 10/15/2026

• Hiring Agency/Seniority Unit : Direct Care and Treatment / DCT MAPE State Operated Svcs

• Division/Unit : DCT Support Services / DCT Information Infrastructure

• Work Shift/Work Hours : Day Shift / 8:00am - 4:30pm

• Days of Work : Monday - Friday

• Travel Required : Yes, up to 5% to meet with System Users

• Salary Range: $37.91 - $56.39 / hourly; $79,156 - $117,742 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Administrative

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position requires an employee to be onsite at 3200 Labore Rd, Ste 104, Vadnais Heights, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) is available on a limited basis.

• Only candidates residing in Minnesota or a state bordering Minnesota (Iowa, North Dakota, South Dakota, or Wisconsin) within 50 miles of the work address listed above are eligible for telework.

• Candidates residing in Minnesota and more than 50 miles from the primary/principal work address above may be eligible to telework more than 50%.

Direct Care and Treatment (DCT) is a modern behavioral health care system that includes a variety of programs, including residential and vocational services for individuals with serious mental illnesses, developmental disabilities, substance abuse disorders, and much more. We have clinical expertise, staff and facilities to care for patients and clients with complex conditions in safe, secure, and therapeutic settings across Minnesota. Our mission is to support meaningful lives through specialized behavioral health services that others do not provide.

As the Business Software Product Manager, you will develop, build, and govern business information architecture supporting internal communications and information sharing for the agency. You will provide direction and follow-through for a host of special projects by providing leadership, assisting with organizational analysis, providing project management support, and acting as a departmental business owner on technology projects on behalf of the Business Technology Team and the DCT agency.

These positions are part of a newly created team focusing on business led application support. They are part of a product grouping where the positions specialize in supporting a specific software application but also collaborate and change roles to meet the needs of the agency. There are 9 total positions which will include multiple SharePoint Administrators, 1 Microsoft Teams, 1 Artificial Intelligence (Copilot) and 1 data analytic application support such as Smartsheet/Tableau. This team will focus on Interactive Business Intelligence and Collaborative Work Management Platforms.

Responsibilities include:

• Provide leadership and support department needs for business led software applications such as Microsoft Office 365, Reporting/Analytic tools, 3 rd party business applications.

• Provide leadership and direction in the design, development, administration, communications, and maintenance of business architecture as the Product Owner.

• Manage day-to-day portfolio activities and establish a working plan for each project phase.

• Conduct research of operational nature for department, so that accurate and concise issue analysis is available to the Senior Management Team.

***This announcement may be used to fill multiple openings.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed below and indicates each job's beginning and ending month and year.

Four (4) years of experience in product management. Experience must demonstrate all of the following:

• Leading cross-functional product teams using Agile or other iterative development methodologies.

• Directing the creation and advising on product strategy, roadmap development, governance, or service delivery initiatives independently.

• Experience designing, developing, administering, and maintaining business information architecture (diagrams, workflows, policy/procedure flows) for an enterprise function.

• Demonstrated experience working with large stakeholder groups, facilitating and mediating decision making, building technology solutions that solve business problems with a focus on customer experience and change management.

• Experience working with Microsoft 365, Smartsheet, Tableau, Power BI or similar Business Intelligence or Collaborative Work Management Platform tools

Preferred Qualifications

• Experience conducting user research, customer interviews, surveys, or usability feedback analysis.

• Experience working as a product manager or product owner in a government or highly regulated environment where data and information must be protected (HIPAA, CJIS, etc.) leveraging tools such DLP or other data protection controls.

• Demonstrated skills in SharePoint including building sites, forms, workflows and site administration.

• Experience with content management and collaboration tools such as Teams, Miro, Mural, Conferencing Rooms, Zoom, Telehealth.

• Experience with major application conversions or migrations with demonstrated experience in mapping content, build design considerations, create and implement process maps, business case building and implement changes with a focus on continuous improvement

• Experience with managing Artificial Intelligence (AI) including setting policy, building and reviewing use cases, and managing governing bodies designed to oversee AI

• Experience in state government, healthcare, or complex regulated environments; collaborating with MNIT or similar centralized technology organizations on standards and systems development.

• Experience with the Power Platform (Power Automate, Power BI, Power Apps) to automate workflows and develop analytics for engagement/operational metrics.

• Strong record of leading cross-functional committees/task forces, aligning policy with technology, and guiding organizational change initiative.

• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS – Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.