Hand & Stone - 2454 Lafayette Rd - Portsmouth, NH logo

Spa Manager

Hand & Stone - 2454 Lafayette Rd - Portsmouth, NH

Portsmouth, NHFull-time$25–28/hrPosted 1 day agoStill listed today

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At a glance

Compensation
$25–28/hr
Location
Portsmouth, NH
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Hand & Stone Massage and Facial Spa seeks a full-time Spa Manager in Portsmouth, NH. The ideal candidate is goal‑oriented with proven sales management, spa operations, and customer service experience, and will drive membership conversion, revenue, recruiting, and operational excellence.

Skills & qualifications

RequiredNice to have

Skills

Sales ManagementSpa OperationsCustomer ServiceTeam CoachingRevenue GenerationRecruitingFlexible SchedulingPromote Massage Benefits

Qualifications

2-3 Years Management ExperienceFlexible Schedule Required

Benefits

Paid Time Off
Medical Insurance
401(k) Match

Full job description

Benefits:

  • Training & development

  • Competitive salary

  • Employee discounts

  • Paid time off

  • Bonus based on performance

  • Flexible schedule

Now Hiring Spa Manager! Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance will be based on the following metrics:

  • Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.

  • Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.

  • Recruiting –you are passionate about building a team of passionate spa professionals!

  • Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

Benefits and Compensation

  • The salary range is $25-$28/hour, depending on experience.

  • Bonuses of up to $10k/year based on the spa's performance.

  • One-week PTO for the first year accumulated at 0.77 hours per week , then Two weeks paid vacation after the 2nd year, accumulated at 1.54 hours per week.

  • One complimentary Swedish massage or Classic facial service per month.

  • All retail products can be purchased at a 30% discount.

  • Unsubsidized supplemental insurance through Aflac

  • Unsubsidized 401(k)

What you need to succeed in this role:

  • 2 to 3 years management experience in the salon/spa, retail, or hospitality industry

  • Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.

  • Ability to promote the benefits of massage and skin care services.

MGR256

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