Registered Client Associate

Essential Duties and Responsibilities

• Interacts daily with clients over the phone, in-person, and via email, including basic inquiries, account maintenance and other sensitive information

• Opens new client accounts, processes money movement, and researches account information as needed

• Places trades as directed by and on behalf of Financial Advisor

• Schedules client meetings; prepares materials for client meetings

• Works both independently and within a team environment to provide crucial support to the financial advisors and branch office.

• Creates and maintains records and files utilizing Client Relationship Management (CRM) software.

• Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures.

• Performs other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

Knowledge of

• Wealth management industry terminology, practices, and procedures

• General office practices, procedures, and methods.

Skill in

• Client Relationship Management (CRM) software, or similar contact management software.

• Microsoft Office 365 applications

• Effective communication across multiple client platforms (in-person, virtual, phone and mail)

Ability to

• Operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

• Analyze and research account information.

• Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment.

• Identify time sensitive items and assess competing priorities.

• Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns.

• Provide a high level of customer service in a calm, professional manner.

• Use mathematics sufficiently to process account and transaction information.

• Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually.

• Work both independently and as part of a cohesive team.

• Provide an exceptional level of customer service.

• Demonstrates integrity, professionalism, and ethical conduct in all interactions.

Experience: General office, administrative, and customer service in wealth management industry required

Registrations: Series 7 & 66 required or willing to obtain within stated period after start date

Workstyle: Onsite

Benefits: Medical (firm pays majority for associate and family), Dental, Vision Insurance; Retirement Plan + Match; Profit Sharing; Bonus Eligible; PTO + Market Holidays

Main Street Financial Group and its employees are independent contractors with respect to Raymond James, not employees of Raymond James. The term “Raymond James” includes but is not limited to Raymond James Financial Services, Inc. (“RJFS”) and Raymond James Financial Services Advisors. Inc. (“RJFSA”) as affiliates.

PLEASE NOTE: The benefits link and benefits description below do not apply to this job posting because the hiring entity is an RJFS independent branch and all RJFS associates at this branch are independent contractors with respect to Raymond James. If you are offered a position by this RJFS branch, employment and benefits will solely be offered by the branch and not by Raymond James.