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Players Club Supervisor Marketing Gaming Choctaw Landing Hochatown

Choctaw Nation of Oklahoma

Broken Bow, OKFull-time$19/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$19/hr
Location
Broken Bow, OK
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Players Club Supervisor supports representatives, schedules associates based on demand, provides assistance, and sets performance and customer service standards for internal and external guests while reporting to the Marketing Manager, overseeing team performance and handling guest concerns.

Skills & qualifications

RequiredNice to have

Skills

Computer Application ProficiencyCustomer Service Principles KnowledgeDecision-Making AbilityClear Written Communication

Qualifications

One Year Marketing/Advertising Experience

Full job description

Pay Rate: $19.00 Hourly Rate | Full Time | Shift Details: 3:30PM-12:00AM Sunday, Wednesday, Thursday, 5:30PM-2:00AM Friday & Saturday (OFF Monday & Tuesday)

Weekly Earned Wage Access is an option for this position

Job Purpose or Objective(s): Supports the Players Club representatives, schedules associates based on business demand, provides assistance, and sets the standard for performance andcustomer service to all internal and external guests. You will report to the Marketing Manager.

Primary Tasks:

  1. You will provide direction and feedback to representatives.

  2. Respond to guest, employee, and management concerns and resolve issues within company policies.

  3. You will oversee the work of your team to ensure standards are met, train team members, and conduct performance management with staff.

  4. Maintain knowledge of company, departmental procedures including MICS/TICS, and Title 31 to communicate accurate information to guests and other team members/departments.

  5. You will complete required reports.

  6. Maintain records to document/verify department activities.

  7. You will monitor inventory control of general office/rewards club supplies.

  8. Help implement events and promotions.

  9. You will attend training and workshops to develop marketing skills.

  10. Perform other duties as assigned.

Requirements:

  • General computer application proficiency

  • Knowledge of principles and processes for providing customer and personal services

  • Makes well-informed decisions, even when data are limited or solutions produce unpleasant consequences perceive the impact and possible effects of decisions.

  • Ability to writes in a clear and organized manner for the intended audience.

  • One (1) year prior experience in Marketing/Advertising

Job Identification: 31618

Job Category: Marketing

Posting Date: 09/16/2026, 1:07 PM

Job Schedule: Full time

On-Site/Remote: On-Site

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