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Temp, PT IT Help Desk Technician

Part-time

State of South Carolina

Spartanburg County, SCPart-time / Temporary$15–18/hrPosted 5mo agoVerified open 6 days ago

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At a glance

Compensation
$15–18/hr
Location
Spartanburg County, SC
Schedule
Part-time / Temporary
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Basic IT Certification (CompTIA A+ Or Equivalent)

Job overview

The technician serves as the first point of contact for customers seeking technical assistance in person, by phone, or email, creating tickets, troubleshooting hardware and software issues, assisting with account problems, managing equipment check‑in/out, and updating customer status.

Skills & qualifications

RequiredNice to have

Skills

Written CommunicationVerbal CommunicationHardware TroubleshootingSoftware TroubleshootingTicketingAccount ManagementEquipment CheckoutInventory Management

Qualifications

High School Diploma/GEDBasic IT Certification (CompTIA a+ or Equivalent)IT Support Technician Experience

Full job description

Serve as the first point of contact for customers seeking technical assistance in person, over the phone, or by email. You will handle creating tickets, troubleshoot hardware/software issues, assist with account issues, and escalate complex problems. Follow-up and update customer status and information. Provide accurate information on IT products/services. Issue check-out/in equipment and inventory incoming/outgoing IT products including hardware and software. High School Diploma/GED required. Proficient in written and verbal communication

IT support technician experience. Basic IT Certification (CompTIA A+ or equivalent).

Spartanburg Community College is an affirmative action and equal opportunity employer for all qualified persons regardless of race, color, sex, including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

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