Senior Event Planning Manager

Description:

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest “ski beaches” in the world.

The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms, 55 residences and 22 suites with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

At Grand Hyatt Deer Valley, we believe exceptional events create extraordinary experiences. We are seeking a highly organized, service-focused, and innovative Senior Event Planning Manager to lead the planning and execution of complex meetings, conferences, incentive groups, and special events across our world-class resort. This role is ideal for an experienced hospitality professional who excels at building client relationships, coordinating multiple priorities, and delivering flawless event experiences. The Senior Event Planning Manager serves as a trusted advisor to clients while partnering closely with Sales, Operations, Food & Beverage, Banquets, and other departments to ensure every event exceeds expectations. Additionally, this position provides mentorship and leadership to Event Planning colleagues while supporting departmental business objectives and revenue growth.

General Responsibilities

• Performs related duties and special projects as assigned.

• Attends and participates in daily briefings, departmental meetings, training sessions, and team development initiatives.

• Promotes a culture of collaboration, accountability, innovation, and exceptional guest service.

• Builds strong working relationships with internal departments, external partners, and event clients.

• Complete any other duties assigned by management.

Job Specific Responsibilities

Event Planning & Client Management

• Ensures events progress seamlessly by following established planning procedures and maintaining exceptional attention to detail.

• Manages assigned meetings, conventions, incentive groups, and corporate events from contract turnover through post-event review.

• Oversees group room blocks, meeting space allocation, and event logistics for medium to large-sized groups.

• Serves as the primary liaison between the client and resort operations throughout the pre-event, event, and post-event phases.

• Anticipates client needs and delivers tailored event solutions that enhance the guest experience.

• Conducts planning calls, site visits, client meetings, and event reviews to ensure successful event execution.

• Builds lasting relationships that encourage repeat business and client loyalty.

Operational Excellence

• Identifies operational challenges and proactively develops solutions that ensure successful event outcomes.

• Collaborates with Banquets, Culinary, Rooms, Engineering, Security, Recreation, Housekeeping, and other operational departments.

• Integrates emerging industry trends, creative event concepts, and innovative guest experiences into planning strategies.

• Facilitates Event Order (EO) meetings, group reviews, and operational planning meetings as required.

• Monitors event execution and remains available to resolve issues and ensure service excellence.

Revenue Management & Business Support

• Supports departmental revenue goals through strategic planning and effective management of assigned groups.

• Assists with revenue forecasting and business projections for event groups.

• Identifies opportunities to enhance the guest experience through strategic upselling of products and services.

• Reviews event billing to ensure accuracy and conducts final bill reviews with clients prior to processing.

• Maintains accurate event documentation and updates all applicable event management systems.

Leadership & Team Development

• Serves as a senior resource and subject matter expert within the Event Planning team.

• Trains, coaches, and mentors Event Planning Managers and newly hired team members.

• Shares best practices and supports continuous improvement initiatives within the department.

• Acts as a key holder and resource for event management systems and operational processes.

• Assists the Associate Director of Events in managing departmental priorities and may assume leadership responsibilities in their absence.

Why Work at Hyatt?

• Free room Nights, Discounted and friends & Family room rates*

• Medical, Dental and vision insurance with only 30-day waiting period*!

• 401K with company Match*

• Free employee meal during shift

• Generous paid time off*

• Tuition reimbursement*

• Employee stock purchase plan*

• Ski Pass*

• Excellent training, professional development and more

*Applicable for FT Year Around Positions

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position.

Qualifications:

Education & Experience

• Bachelor's Degree in Hospitality Management, Tourism, Business Administration, or a related field preferred.

• Minimum of three (3) years of progressive event planning experience, preferably within a luxury hotel or resort environment.

• Experience managing large-scale meetings, conventions, social events, or resort group business preferred.

• Previous leadership, mentoring, or supervisory experience strongly preferred.

Knowledge & Skills

• Experience with hospitality, including Opera, Cvent and more, systems preferred.

• Advanced proficiency in Microsoft Word, Excel, Outlook, and other business applications.

• Strong event management, planning, and organizational capabilities.

• Outstanding attention to detail and ability to manage multiple projects simultaneously.

• Excellent interpersonal, presentation, negotiation, and communication skills.

• Ability to effectively engage with individuals from diverse cultural and professional backgrounds.

• Strong problem-solving, decision-making, and analytical skills.

• Demonstrated commitment to delivering exceptional customer service.

• Must possess the following strengths:

• High energy and enthusiasm

• Entrepreneurial mindset

• Motivational leadership style

• Exceptional attention to detail

• Strong business acumen

• Results-oriented approach

• Creativity and innovation

• Ability to perform effectively under pressure.

Primary Location: US-UT-Park City

Organization: Grand Hyatt Deer Valley

Pay Basis: Yearly

Job Level: Full-time

Job: Catering/Event Planning

Req ID: PAR009254

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.