Case Aide - Financial Assistance

Case Aide - Financial Assistance

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Case Aide - Financial Assistance

Salary

$55,473.60 - $77,729.60 Annually

Location

Government Center, 410 S. 5th St., Mankato, MN

Job Type

Full Time

Job Number

2026-00071

Department

Human Services

Division

Financial Assistance

Opening Date

08/14/2026

Closing Date

8/30/2026 11:59 PM Central

• Description

• Benefits

• Questions

DESCRIPTION

Under the supervision of the Human Services Supervisor - Financial Assistance, this position supports the mission of Blue Earth County Human Services by delivering efficient and effective services that promote stability and self-sufficiency for individuals and families.

The Case Aide – Financial Assistance provides administrative and program support for financial assistance programs. Responsibilities include coordinating medical transportation services, supporting health care program functions, completing centralized intake activities, and assisting Eligibility Specialists and the Fraud Investigator with case processing and documentation.

DUTIES / RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

• Administers Medical Assistance transportation services by coordinating rides to medical appointments, explaining program requirements, authorizing services, processing reimbursements, and reviewing transportation invoices for accuracy and compliance.

• Performs health care program support functions, including processing cost-effective health insurance reimbursements, verifying and entering data, assisting with managed care enrollments, coordinating with providers, and supporting clients with application processes.

• Completes centralized intake duties by interviewing applicants, reviewing applications for completeness, determining eligibility for expedited or emergency processing, entering applications into state systems, assigning cases, and making referrals to internal units and community resources.

• Supports financial assistance staff by entering service agreements, processing verification requests, handling returned mail, and completing related administrative tasks.

• Assists the Fraud Investigator by preparing case files, gathering and organizing documentation from multiple systems, and supporting administrative disqualification or prosecution processes.

• Promotes a diverse, culturally competent, and respectful workplace.

• Engages positively with both internal and external customers. Communicates and interacts effectively and respectfully with colleagues, supervisors, representatives from other organizations, and the public.

• Performs the physical and mental demands of the position.

• Attends work during regularly scheduled hours.

ADDITIONAL FUNCTIONS:

• Participates in professional staff development. Participates in training and education opportunities to maintain and improve proficiency. Attends and participates in professional organizations. Associates with employees and departments from other counties and states for collaboration.

• Performs other related functions as apparent or assigned.

QUALIFICATIONS

MINIMUM QUALIFICATIONS:

• High School Diploma/GED; and

• A minimum of two (2) years of clerical or administrative experience; or

• Equivalent combination of education and experience necessary to perform the essential functions of the position.

PREFERRED QUALIFICATIONS:

• Associate Degree or higher in human services, social work, or related field

• A minimum of two (2) years of experience in a county financial assistance or social services setting

• Experience supporting public assistance or health care programs

• Proficient in understanding and speaking languages other than English, such as Spanish, Somali, Chinese, Sudanese, and Arabic, among others.

CONDITIONS OF EMPLOYMENT:

• Must successfully pass a background check.

• Must possess a valid driver’s license to drive in the State of Minnesota, reliable transportation, and the ability to travel to client homes and community locations as required.

• Must comply with all federal and state laws and organizational and department policies and regulations.

• Must adhere to data practices policies and standards regarding non-public data. Access to non-public data must be limited to what is necessary to perform job duties. Employees must take reasonable steps to prevent unauthorized access and ensure secure storage of data in accordance with county policies and Minnesota Statutes.

HOURS OF WORK

Monday through Friday from 8:00 a.m. to 5:00 p.m. This position allows for flexible hours and may require some evening, weekend and overtime hours.

Benefits Overview

AFSCME, No. 65 - Courthouse & Human Services

The County of Blue Earth provides a comprehensive, balanced, competitive total compensation package. The County's benefit programs address both the immediate needs that you and your family may have, such as medical coverage or dependent care assistance, and your long-term needs, such as retirement savings. Benefits begin upon date of hire.

The following outlines County offered total compensation benefits. This document provides an overview and does not offer all provisions, limitations, and exclusions. If there is a contradiction between this and the official plan documents and/or collective bargaining agreements, the plan documents will prevail.

Regular, Full-Time Employee

Wage/Salary Scale

Blue Earth County features a 12-Step Pay Plan. Our advertised salary ranges include all 12 Steps. A selected candidate will typically be offered Step 1 of the salary range. Additional salary considerations are subject to negotiation and dependent on skills and experience directly related to the position.

Vacation Leave

Vacation accruals, utilization, and payouts are detailed in the collective bargaining agreement and/or the employee handbook.

Blue Earth County Years of Service Bi-Weekly Accrual Rate

0 – 5 years - 3.85 hours

6 – 9 years - 4.77 hours

10 – 13 years - 5.69 hours

14 – 18 years - 6.62 hours

19 – 24 years - 7.54 hours

25 + years - 8.46 hours

Sick Leave

Employees accrue sick leave at a rate of 7.34 hours for each full month of service.

Paid Holidays

Blue Earth County recognizes 11 (88 hours) paid holidays, and employees receive one floating holiday per year.

Health Insurance

Employees may choose from 3-health insurance plans and either single or family coverage. Insurance Rates (Monthly) – Effective: July 1, 2026 - June 30, 2027

Plan 1: CMM $0 Deductible

Employee: Single - $157.63 / Family - $1,389.71

Employer: Single - $1,418.63 / Family - $3,242.66

Total Cost: Single - $1,576.26/ Family - $4,632.37

Plan 2: CMM $300 Deductible

Employee: Single - $1.18/ Family - $929.98

Employer: Single - $1,418.64 / Family - $3,242.66

Total Cost: Single - $1,419.82 / Family - $4,172.64

Plan 3: HDHP with HSA

Employee: Single - $0.00 / Family - $488.78

Employer: Single - $1,108.79 / Family - $2,769.74

Total Cost: Single - $1,108.79 / Family - $3,258.52

Blue Earth County contributes to a health savings account (HSA) when the employee elects the HDHP. Single coverage HSA contributions equal $1,700, and family coverage HSA contributions equal $3,400.

Life Insurance

Employees are provided with Term-Life Insurance at no cost to them:

• $20,000 term-life/$20,000 accidental death & dismemberment (AD&D)

• After ten (10) years of continuous employment with Blue Earth County, the policy will increase to $35,000 term-life/$35,000 accidental death & dismemberment (AD&D)

Retirement

The County and the employee contribute to the Public Employees Retirement Association (PERA) based on a percentage of the employee wage:

General/Coordinated Plan

Employee: 6.5%

Employer: 7.5%

Voluntary Benefits Available

• AFLAC

• Dental Insurance

• Vision Insurance

• Nice Healthcare

• Long-Term Disability

• Flexible Spending Accounts (Medical and Dependent Care)

• Voluntary Life (Employee, Spouse, and Child(ren))

• Deferred Compensation (457b)

• Roth IRA

• 529 Educational Roth

• Minnesota Benefits Association (MBA)

• Savi Student Loan Benefit