Business Systems Analyst 2

Job Purpose or Goals

Full Time| Monday-Friday 8:00AM-4:30PM|60/40 Onsite/Remote| Weekly Earned Wage Access is an option for this position.

IT Business Systems Analysts play a key role in achieving objectives related to technology implementations and supporting operational efficiencies. The role engages with business user groups to analyze data, perform process modeling and document business requirements that programmers, engineers and vendors can use to build solutions while planning and executing projects.

Tasks:

1. Establish project requirements using interviews, document analysis, surveys, business process descriptions, use case scenarios and workflow analyses. Ensures all stakeholders are involved in requirements gathering activities.

2. Prepares detailed requirements specification documents, user interface guides, business process/workflow diagrams, functional and technical specification documents in support of everything from small system enhancements to larger scale, complex project deployments. Effectively organize and categorize large amounts of information provided by stakeholders.

3. Conducts needs analysis, organizational readiness assessments, and impact analysis to identify opportunities to link programs, processes, and systems throughout the organization to achieve optimal efficiency.

4. Development of new business processes that are sustainable and increase efficiency.

5. Understand long-term business objectives and suggest strategies to meet those objectives by influencing stakeholders to use industry standard best practices.

6. Work with business owners and stakeholders to develop business cases, project scope acceptance criteria and a plan to facilitate user testing to ensure that the solution meets the business requirements.

7. Prepares test plans, executes test scripts, and documents results to ensure proper management and remediation of identified defects. Document user training materials, process guides, and conduct user training.

8. Provide regular updates to IT and business user management through presentations, status reports, and meeting minutes.

9. Facilitate meeting schedules with clear agendas, meeting notes and action items.

10. Performs other duties as may be assigned.

Job Requirements:

• Bachelors degree in technical or business related field or four years of related work experience.

• 3 years of relevant experience.

• Knowledge of field related to the end user group that will be supported (health, government, commerce, gaming, finance, legal or human resources).

• Interest in obtaining ECBA, CCBA, CBAP, PMI-PBA or PMI-PMP preferred.

• 2 years of experience providing technical support for customer issues, implementing technical solutions and process improvement or other relevant functions.

• Proficient in all Microsoft products and software such as Visio to generate process maps.

• Excellent interpersonal skills with the ability to build strong relationships and network with individuals at all levels.

• Self-motivated individual who can adapt quickly, communicate well, and is highly professional with a positive attitude.

• Strong organizational and time management skills. Can adapt to changes quickly with a can-do attitude.

Job Identification: 31774

Job Category: Information Technology

Posting Date: 09/28/2026, 7:17 PM

Job Schedule: Full time