Costco Regional Manager

DESCRIPTION

The Costco Regional Manager owns the field. The role is accountable for putting a fully staffed, fully prepared team on the floor of every roadshow in its region, and for the performance and retention of the Brand Ambassadors who work for them.

This role is the face of Premium to Costco in its region.

RESPONSIBILITIES

• Show coverage across the region.

• Costco warehouse relationships and first-line Costco escalation.

• Brand Ambassador performance, development and retention.

• Schedule integrity and field data accuracy.

• Payroll, time and expense approval.

• Regional hiring in partnership with Recruiting.

• Internal operational issues route to the Operations Manager.

• Costco warehouse issues.

QUALIFICATIONS

• Three or more years managing hourly field, retail, or event teams across multiple sites or markets.

• Direct people leadership hourly staff, including hiring, onboarding, performance and attendance management.

• Experience staffing at volume against a fixed calendar, with accountability for coverage.

• Demonstrated ability to build and hold working relationships with retailer, host-site or venue management, and to resolve issues on someone else's floor.

• Working proficiency with scheduling, workforce management and timekeeping systems, and the discipline to keep them current.

• Experience closing payroll and approving time and expense for a team.

• Willingness and ability to travel throughout the assigned region, including weekends during show periods.

• Valid driver's license and reliable transportation.

Preferred

• Retail services, agency, or brand experience supporting concurrent client programs.

• Roadshow, demo, event or in-store activation background.

• Experience partnering with third-party staffing agencies on coverage.

• Bilingual ability.

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ABOUT US

Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.

With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Sales

Salary Range: $85800.00 - $117900.00

Company: Premium Retail Services, LLC

Req ID: 40389

Employer Description: US_PREMIUM_RS_EMP_DESC