Counselor II / Part Time / 988 Call Center TEMPORARY (Charleston)

This is a PART-TIME TEMPORARY position that is up to 20 hours/week

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Part Time TEMPORARY Counselor II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Charleston Dorchester Mental Health Center (CDMHC), 2125 Charlie Hall Blvd Charleston, SC 29414. Under close supervision of the Team Leader, you will be answering incoming crisis calls and providing telephonic crisis intervention services to include text, chat, screening and consultation in a culturally compete manner for the 988 Suicide Lifeline.

Responsibilities for the Part Time TEMPORARY Counselor II include:

• Provide a quality response in a culturally competent manner to callers of the 988 Lifeline.

• Identify concerns with mental illness, developmental disabilities and/or substance use and refer to the appropriate resources. Utilize assessment information and community resources to provide information and/or linkage and referral to services.

• Knowledgeable of and accountable for documentation expectations.

• Demonstrate recognition of the importance of collaboration and teamwork within the Center and the community.

• Operate in an efficient and organized manner.

• Retain overall responsibility for meeting Quality Assurance standards.

• Comply with all BHDD-OMH/CDMHC policies and protocols, applicable Quality Assurance, Corporate Compliance, Cultural Competence, and CARF policies, procedures and regulations, and all Federal and State laws as well as attend all trainings classified as mandatory by Federal and State regulations.

• A bachelor's degree in guidance, counseling, or the social sciences and professional experience in human services or social services programs.

Additional Requirements • This is an essential position and may require some after-hours work to help fill in when staff are out and/or position could be designed for after-hours or weekends.

• Experience in the crisis continuum of care.
• Bilingual abilities in English and Spanish (or another language) are a plus.

Post hire, employees must:

• Have working knowledge of mental health principles and practices; experience working and/or education in the mental health field.
• Have good listening skills, working knowledge of basic health and welfare services provided by other agencies in the community.
• The ability to multi-task; remain calm in a crisis; good writing skills.
• The ability to screen, assess and consult with callers.
• Be able to travel if required for training purposes.

Available Shifts: This position is Part Time and as needed, and primarily weekends.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay. Note: The salary range will be a proration of the listed full time salary equivalent of $46,206 - $49,113 based on the part time hours.