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Organized Retail Crime Investigator (ORC)

Metro One Loss Prevention Services Group

New York, NYFull-time$75–85K/yrSeen 2w agoSeen in employer's feed 1 day ago

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At a glance

Compensation
$75–85K/yr
Location
New York, NY
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Wicklander-Zulawski Certified

Job overview

The Organized Retail Crime (ORC) Investigator safeguards customer assets by leading large‑scale investigations into external theft, fraud, and violent crime, serving as the subject‑matter expert on serial crime threats to profitability and safety.

Skills & qualifications

RequiredNice to have

Skills

Interpersonal CommunicationWritten CommunicationOral CommunicationComputer LiteracyMS Office ApplicationsProject ManagementAudit Procedures KnowledgeFederal Laws KnowledgeState Laws KnowledgeCity Ordinances KnowledgePOS Systems KnowledgePhysical Security ApplicationsCCTV Systems KnowledgeAccess Control KnowledgeRetail Sales Drivers UnderstandingFinancial Reports UnderstandingRetail Business AcumenInvestigative Tools Utilization

Qualifications

5-8 Years Retail Loss Prevention or Law Enforcement Experience5+ Years Demonstrated Experience in Asset Protection Environment3 Years Law Enforcement or Retail Asset Protection Investigative ExperienceORC: 4 Years RequiredWicklander-Zulawski CertifiedMust Complete Drug and Background CheckMust Be Trustworthy With High Integrity

Benefits

Dental Insurance
Medical Insurance
Vision Insurance
Paid Time Off

Full job description

Organized Retail Crime Investigator (ORC)

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  • Location Main, New York, NY, 10005, United States

  • Base Pay $75,000.00 - $85,000.00 / Year

  • Job Category Security, Law Enforcement, Loss Prevention

  • Industry Security, Retail

  • Employee Type Exempt

Contact information

Description

Organized Retail Crime (ORC) Investigator Summary:

The Organized Retail Crime (ORC) Investigator will specialize in safeguarding customer assets from losses due to large-scale organized external theft and fraud. This key role will be the client's Subject Matter Expert on serial external crime and related threats to profitability and customers/employee safety.

ORC Investigator Qualifications:

  • 5-8 Years of Retail Loss Prevention or Law Enforcement experience directing large-scale, complex investigations.

  • Proven track record in recognizing and resolving large-scale eCommerce and online fraud. (.com)

  • Proven ability to resolve investigations and deploy tactics to reduce risk from serial violent crime including armed robberies, store takeovers, and overnight burglaries.

  • Understanding of Logistics and successful resolution of cargo theft, hijackings, and large-scale diversion.

  • Effectively utilize all investigative tools.

  • Excellent communication and leadership skills.

  • Ensure proper preparation, maintenance, and retention of all reports, evidence, files, and records in accordance with company guidelines and local authority.

  • Maintain video library and BOLO files of known shoplifting suspects, issue BOLOs to law enforcement when appropriate.

  • Testify in criminal proceedings when required; work closely within the judicial system to ensure prosecution and maximize restitution opportunities.

  • Ability to work independently and produce sustainable results with minimal supervision.

  • Availability to work off hours and weekends with 50% travel on short notice.

  • Knowledge of current security technology, including access control, CCTV, identification, and special applications.

Knowledge, skills, and ability requirements (minimum competencies required for job performance)

  • Excellent interpersonal, written, and oral communication skills

  • Working knowledge of computers and related MS Office applications

  • Strong project management skills

  • Strong knowledge of audit procedures

  • Knowledge of applicable federal laws, state laws, and city ordinances

  • Thorough knowledge of POS systems

  • Knowledge of physical security applications; conducting stationary and mobile surveillance operations

  • Understanding of retail sales drivers, financial reports, and retail business acumen

  • Ability to function independently and problem solve with minimal direction

  • Ability to manage confidential and sensitive information in a professional manner

  • Proven ability to testify in criminal proceedings

Prior Work Experience and Educational Requirements

  • 5+ years of demonstrated experience in an asset protection environment

  • Retail industry experience is preferred

  • 3 years of Law Enforcement or Retail Asset Protection investigative experience

  • Working knowledge of Close Circuit Television (CCTV) systems, portable video equipment, and surveillance devices

  • Wicklander-Zulawski certified

  • Ability to travel independently and overnight

  • Must be able to successfully complete a drug and thorough background check

  • Must be trustworthy, have a high sense of integrity, be customer-centric, results-driven, and be agile and open to change.

  • Ability to be available nights and weekends

Benefits provided. Salary commensurate with job knowledge and experience.

Job Type: Full-time

Benefits:

  • Dental insurance

  • Flexible schedule

  • Health insurance

  • Paid time off

  • Vision insurance

Schedule:

  • 8-hour shift

Experience:

  • ORC: 4 years (Required)

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