Automotive Service Consultant
HARRISBURG, PAJobSeen 2 days agoSeen in employer's feed 2 days ago
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At a glance
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Job overview
The Automotive Service Consultant initiates vehicle services and repairs by identifying performance issues and service requests, verifies warranty and contract coverage, creates estimates, writes repair orders, and maintains customer records. They act as the primary communicator between customers and technicians, ensuring both parties understand the needed and recommended services and repairs.
Skills & qualifications
Skills
Full job description
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
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