Systems Analysis & Reporting Analyst

Summary

This position is located in the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), Office of Human Capital Services (HCS), Workforce Planning & Strategic Analysis (WPSA) Directorate and reports to the Chief, Data Analytics. HCS provides the full range of Human Resources management services to include the development and operations of the Human Capital Data Warehouse, analyzing and reporting data to enhance effectiveness and efficiency of HCS business operations.

Duties

Specific duties include: Supports and performs a variety of analytical, planning, evaluative, and advisory work. Monitors, tracks, and prepares data-based responses to include human capital management reporting, charts, graphs, statistical analysis to include forecasting, and narrative assessments for presentations and briefings for HCS, VBA, and VA leadership regarding human capital resources and operations. Supports the identification of trends, problem areas, inefficiencies, and inconsistencies in operations through deep dives into existing data and through the development of HCS's data warehouse. Skill in conducting in-depth analysis involving multiple variables through applying business intelligence and data analytics techniques to extract relevant information from datasets to provide insight and contribute to measuring and improving organizational and operational performance understanding. Knowledge of project management principles, methods, and techniques to plan and carry out analytical and statistical study assignments in an organized and structured fashion. Exchanges and communicates complex information, coordinates, and advises on work efforts and projects, works with peers to meet deadlines, and satisfy both internal and external requirements. Knowledge on a range of administrative laws, policies, regulations, and precedents applicable to the administration of human capital resources and information systems. Supports the Data Analytics and Systems Branch with the development, implementation, and monitoring of HCS' data warehouse. Consolidates and reviews analytical and evaluative activities, which determine the direction and scope of HCS program operations, and which impact the quality and consistency of services provided to internal and external stakeholders. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-12, GS-13. Work Schedule: Full Time, Monday - Friday 8:00 am - 4:30 pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: Current HCS staff reporting to an out-based duty location will continue to report to their current approved duty location upon selection. Position Description/PD#: Systems Analysis & Reporting Analyst; PD41291A and PD41292A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Requirements

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 10/05/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11 level. For a GS-13 position you must have served 52 weeks at the GS-12 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-12 Grade Level: Specialized Experience - Applicants must demonstrate one year of specialized experience equivalent to the GS-11 level. To be considered qualified, applicants must demonstrate experience in at least four (3) of the following: Analyze program and operational data by examining defined data elements, performance measures, workload information, trends, variances, or other measurable indicators to measure program performance, identify problem areas, and support improvements to program operations. Use SQL (Structured Query Language) to retrieve, filter, join, aggregate, or analyze data from databases or other structured data sources for program analysis or reporting. Use Power Query to import, clean, transform, combine, or prepare data from multiple sources for analysis and reporting. Use Microsoft Excel and business intelligence software to analyze data and create reports, dashboards, visualizations, performance measures, or other analytical products used to monitor program performance. Perform defined data-analysis procedures, including trend analysis, comparative analysis, variance analysis, workload analysis, performance measurement, or identification of patterns, discrepancies, and outliers to identify performance issues, inefficiencies, or operational concerns. Conduct data reviews to identify trends, discrepancies, problem areas, or inefficiencies that may affect program performance or operations and communicate the findings to management or other stakeholders. Apply knowledge of VBA laws, regulations, policies, procedures, or program requirements when reviewing program data or operations to determine whether activities comply with established requirements. Use documented analytical findings to support recommendations or corrective actions addressing operational challenges, compliance concerns, or opportunities to improve program performance. GS-13 Grade Level: Specialized Experience - Applicants must demonstrate one year of specialized experience equivalent to the GS-12 level. To be considered qualified, applicants must demonstrate experience in at least four (4) of the following: Conduct complex program and operational data analyses by examining defined data elements, performance measures, workload information, trends, variances, or other measurable indicators to evaluate program performance, identify operational challenges, measure effectiveness, and recommend improvements to management processes, systems, or program operations. Use SQL (Structured Query Language) to retrieve, query, join, filter, aggregate, or analyze data from multiple tables, databases, or structured data sources to support complex program analysis, reporting, or management decision-making. Use Power Query to import, clean, transform, combine, or prepare datasets from multiple sources for recurring analysis, reporting, or business intelligence purposes. Use Microsoft Excel and business intelligence software to analyze datasets and develop reports, dashboards, visualizations, performance measures, or other analytical products used to communicate program results and support data-driven decisions. Perform defined data-analysis procedures, including trend analysis, comparative analysis, variance analysis, workload analysis, performance measurement, forecasting, benchmarking, or identification of patterns, discrepancies, and outliers, to evaluate program performance and identify operational risks, inefficiencies, or areas requiring corrective action. Conduct comprehensive reviews of program data or operational information to identify trends, discrepancies, performance gaps, inefficiencies, operational risks, or emerging issues and translate the findings into actionable recommendations for program or process improvement. Interpret and apply VBA laws, regulations, policies, procedures, or program requirements when analyzing program operations, evaluating compliance, identifying deficiencies, or recommending corrective actions. Evaluate program operations for compliance and effectiveness by comparing program data, practices, or outcomes against established VBA requirements and recommending actions to improve compliance, operational efficiency, or program performance. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no education substitution for the GS-12 and GS-13 grade levels. How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Project Management - Ability to develop and collect critical data for high-level projects such as congressional briefings, preparing presentations for agency executives, and validating the accuracy and validity of presentation material content; manages all projects related to publications within the organization. Data Management - Knowledge of the principles, procedures, and tools of data management, such as modeling techniques, data backup, data recovery, data dictionaries, data warehousing, data mining, data archiving, data disposal, and data standardization processes. Communications - Effectively expresses information to multiple audiences through clear dissemination of information and ideas; actively listens to others and demonstrates understanding of their comments and/or questions. Analytics and Techniques - Knowledge of analytical practices, theories, and techniques to gather/assemble and analyze facts, draw conclusions, and devise solutions. Critical Thinking - Objectively analyzes and evaluates an issue in order to form an opinion/judgment/conclusion; Uses logic and reasoning to research, interpret and apply information such as regulatory and/or procedural guidance; Identifies the strengths and weaknesses of alternative solutions, conclusions or approaches to problems; Integrates information into development of a resolution. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13077426 The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Other Information

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting your current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/documents/The-Fair-Chance-to-Compete-Act.pdf Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review: Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information) For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.