Business Systems Analyst, Testing & Process Coordination

Job Description

The largest trucking manufacturing company in North America, is seeking a technical and process-oriented Business Systems Analyst to support business readiness, system validation, and cross-functional coordination across key platforms and transformation initiatives. This individual will serve as the liaison between business stakeholders, product and system subject matter experts, and technical delivery teams. They will translate business processes and requirements into clear technical requirements, workflows, test scenarios, and acceptance criteria. The immediate focus will be supporting PRISM migration activities and Excelerator functionality which are both legacy systems for the client.

Skills and Requirements

3+ years of experience as a Business Systems Analyst supporting business applications, software implementations, systems testing, or process improvement initiatives. Experience supporting warranty, dealer-facing, sales, CRM, or other enterprise business systems. Experience with PRISM, OWL, or a comparable warranty or legacy business platform. Proven ability to work directly with business stakeholders to gather requirements and translate them into technical solutions. Hands-on experience creating and executing structured test cases, documenting expected versus actual results, and managing defects through resolution. Experience with user acceptance testing, regression testing, end-to-end testing, and post-deployment validation. Experience coordinating work across technical teams, business partners, subject matter experts, and third-party vendors. Ability to understand both business processes and technical system behavior. Proficiency with Microsoft Excel and standard Microsoft 365 tools. Experience with PRISM migration activities or Excelerator functionality. Experience with Salesforce, SAP, dealer-facing platforms, subscription platforms, or comparable enterprise systems. Familiarity with data validation, APIs, system integrations, and integrated business processes. Experience creating process maps, standard work, training materials, or operational documentation.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].