Collections Specialist

Description

We are looking for a detail-oriented, Part-time Collections Specialist to support daily payment processing, account follow-up, and in-office administrative tasks in the front-office of our Tallahassee, Florida business. This is a Part-time Contract position that requires someone fully-in office who can communicate effectively with customers, handle transactions accurately, and keep account records organized. The ideal candidate brings at least 1 year of relevant experience and is comfortable working in a fast-paced office environment Monday through Friday through late October.

Responsibilities:

• Manage outbound and inbound collection-related communication to resolve outstanding customer balances in a detail-oriented manner.

• Receive and process customer payments, including credit card and cash transactions, while maintaining accuracy in documentation.

• Provide administrative support for the office by organizing records, updating account details, and assisting with routine clerical tasks.

• Monitor delinquent accounts and follow established procedures to encourage timely payment and account resolution.

• Record payment activity and customer interactions clearly to help maintain accurate financial and account histories.

• Assist customers with payment questions and account status updates while delivering courteous and efficient service.

Requirements

• Ability to work part-time, fully onsite in our Tallahassee, Florida offices

• At least 1 year of experience in collections, payment processing, or administrative support.

• Working knowledge of consumer collections practices and customer account follow-up.

• Experience handling multiple forms of payment, including cash and credit card transactions.

• Strong attention to detail with the ability to maintain accurate records and documentation.

• Clear and detail-oriented communication skills for interacting with customers regarding account balances and payments.

• Ability to manage administrative duties efficiently in a structured office setting.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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