FITNESS CENTER OPERATIONS SUPERVISOR NF4

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

INTRODUCTION: The purpose of this position is to oversee operations for multiple Warrior Athlete Readiness and Resilience (WARR)/Fitness Centers, Outdoor Training areas, along with facility staff aboard MCAGCC with support to MCMWTC. Position reports to the Human Performance Branch Head. MAJOR DUTIES: Majority of the time is spent in oversight of WARR/Fitness Center operations to ensure facility standards and procedures are maintained. Incumbent is indirectly responsible for of the supervision of Marines and civilian staff members and directly supervises all Fitness Center managers. Ensures employees managers and all other staff adhere to policies and regulations of the MCCS fitness centers. Responsible for hiring, training, scheduling, assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approves and disapproves leave, recommends and completes personnel actions, disciplinary actions, performance reviews, and submits and approves time. Develops staff by delegating duties and projects, mentoring and providing educational opportunities. Works to resolve conflicts with patrons, staff, facilities and supporting entities as they arise. Reports significant issues and problems related to work accomplishment to the higher-level supervisor. Performs visits and inspections of all facilities to maintain quality service for all patrons served annually. Responsible for the maintenance and upkeep of all facilities and equipment. Works with Logistics , the Facilities Maintenance Branch(FMB) and the Public Works Division (PWD) to support managers in the maintenance of buildings. Through subordinates, ensures preventative maintenance, repairs, and fitness equipment inventory is completed in a timely manner. Oversees electronic system for fitness repairs and ensures all staff maintains system for their facilities. Routes work orders to appropriate entities as needed. Uses data from system to make decisions on equipment replacement. Coordinates all equipment deliveries with the vendors, MCCS receiving and Fitness Facility Managers. Through subordinates, manages inventory of parts and extra equipment to be utilized when needed at facilities, conducts inventories of resources and ensures adequate storage and maintenance and is responsible for reporting tools such as CMR and safety reports.. Assists all Human Performance Staff in the implementation of programming to include direction of staff. Works with Human Performance Branch Head to execute projects in conjunction with staff members. Ensures staff support of Fitness Programs, Human Performance and other WARR-Semper Fit activities and events to achieve MCCS Mission. Assures fitness facility efforts are aligned with all Warrior Athlete Readiness and Resilience (WARR) programming and Marine Corps Total Fitness (MCTF) strategies and objectives. Continually evaluates needs and analyzes data to maximize efficiencies and determine facility and program requirements. Ensures all facilities open 24/7 follow published guidelines, maintain efficient operations with minimal downtime and that patrons who violate policy are promptly reported to local command contacts. Creates standard operating procedures for fitness center operation. Collects data as required and reports data to department head, command and/or WARR-Semper Fit Headquarters. Continually evaluates the effectiveness of ongoing activities, resources, and objectives, and adapts and alters activities based on findings. Performs and oversees a variety of administrative tasks to include but not limited to establishing and updating operating procedures, preparing management narratives, after action reports etc. Coordinates with marketing staff to plan and develop promotions and advertising, commercial sponsorship, and publicity strategies. Coordinates and implements joint programs with other Semper Fit and MCCS activities Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Performs other related duties as assigned. Requirements

EVALUATIONS: Qualifications

MINIMUM QUALIFICATIONS: Four years of experience that demonstrates a working knowledge of fitness facilities, personnel management and health and wellness programs. Relevant education may be used as a substitute for experience. Certification in coaching or as a personal trainer is preferred. CPR, AED and First Aid must be obtained within first 3 months and kept current throughout employment. Must be proficient in Microsoft Office: excel, word, PowerPoint, Outlook, and navigating the web. Competency in public speaking, professional writing, computer literacy, and desktop publishing skills are preferred. Physical dexterity, ability to stand for long periods of time, regularly lift and carry objects up to 45lbs independently, and carry objects over 45lbs with assistance may be required. Must have excellent oral and written communications skills. Must have excellent customer service skills, and the ability to successful, plan, organize and supervise. Incumbent must have the ability to maintain effective working relationships with all levels of employees, both inside and outside the organization. Must possess a valid state driver's license.

How You Will Be Evaluated

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official. Benefits

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges Other Information

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status. SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation. GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.