Payments Specialist

Job Description

Insight Global is seeking a Clinical Research Payments Specialist to support a leading medical device organization as it builds and expands its clinical research operations team. This individual will be responsible for supporting payment operations across clinical research studies, ensuring investigator payments, research site payments, participant reimbursements, invoices, and related financial activities are processed accurately and efficiently. This role will partner closely with Clinical Operations, Contracts, Finance, Accounts Payable, Procurement, external research sites, and other stakeholders to support timely payments, financial reconciliation efforts, and operational excellence. The ideal candidate will bring strong payment processing or financial operations experience, excellent attention to detail, and the ability to adapt to evolving systems and processes within a growing organization.

Skills and Requirements

• 2+ years of experience in payment processing, accounts payable, financial operations, billing, invoicing, reimbursement administration, or related fields

• Experience processing, validating, reconciling, or tracking payments in a professional business environment

• Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously

• Experience researching and resolving payment discrepancies, invoice issues, or financial exceptions

• Strong communication and customer service skills with the ability to work cross-functionally across multiple teams

• Proficiency with Microsoft Office Suite, including Excel Ability to learn new systems, processes, and technologies in a changing business environment

• Experience supporting investigator payments, site payments, participant reimbursements, or clinical trial financial operations

• Clinical research, pharmaceutical, biotechnology, CRO, healthcare, or medical device industry experience

• Experience with accounts payable systems, ERP platforms, or financial management systems

• Experience with Clinical Trial Management Systems (CTMS) or investigator payment platforms

• Experience supporting financial reconciliation, forecasting, reporting, or budget tracking activities

• Knowledge of clinical trial budgets, study-related payments, or research site administration

• Experience contributing to process improvement, workflow optimization, system implementation, or automation initiatives Experience working in fast-paced environments with evolving processes and priorities

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].