Field Sales Support Systems Engineer - E2

Standard Job Description

Identifies customer's system needs and responds to requests for proposals; performs feasibility and performance studies, including benchmarking, capacity planning, etc.; develops appropriate systems recommendations to meet customer needs, including system configurations, installation planning, etc.; prepares and presents technical product information to customers. Post-installation and implementation responsibilities include technical consulting to customers and providing solutions to software problems.

The selected candidate for the F-16 Electrical Systems Support Engineer - Level 2 role will respond directly to customer technical inquiries and concerns relating to the F-16 Electrical System and F-16 Electrical System Support Equipment. Monitor and document resolution and correspondence using the Field Service Report (FSR), Parts Failure Service Difficulties Report (PFSDR), Technical Assistance Request (TAR), and Request For Information (RFI). Support telephone and e-mail queries from internal (LM Aero) and external customers, vendors, and field support personnel (to include FSE, AFETS, SPO, and TCG). Interpret various types of engineering drawings and specification data as found in company and government online databases, legacy manuals and documentation. Use a variety of Air Force drawings, specifications, technical manuals and documentation to assist customers with various electrical related anomalies and/or technical order correction/improvements - as required. Coordinate with various LM Aero teams (engineering, quality assurance, technical publications, etc.) and component level vendors when necessary to resolve technical issues and/or isolate component and/or system level problems. Requires F-16 Electrical system knowledge to perform complete and comprehensive analysis of F-16 field issues.

Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process.

Basic Qualifications

Experience with F-16 Electrical Systems (A/C and D/C).

Experience with F-16 Electrical system support equipment, use and function.

Experience with F-16 Electrical System technical publications to include the ability to read and/or interpret aircraft technical orders, engineering drawings, and/or vendor manuals.

The ability to travel (domestic and international) upon short notice.

Must be a US Citizen. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Desired Skills

Demonstrated F-16 Electrical System experience with multiple blocks of F-16 aircraft.

Experience with coordinating F-16 Electrical System repair activity.

Experience with cross-utilization in F-16 Avionics Systems.

Experience with assisting launch and recovery of F-16s.

Associate or Bachelor's Degree from an accredited College or University preferred but not required.

Familiar with US Air Force maintenance procedures at the organization and intermediate levels.

Experience with Technical writing and providing formal presentations.

Ability to work with and support numerous customers from a number of countries and backgrounds using excellent communication skills both oral and written.

Familiar with the use of Field Information Network (FIN) and/or ServiceFlo.

Proficient in the use of Microsoft Office Outlook, Word, Excel, Power Point, etc.

Pay Information

GeoZone Definition: GeoZones are geographic groupings created by Lockheed Martin to align compensation ranges with regional labor markets and cost-of-labor differences across the United States. Locations are assigned a Geo Zone based on the primary work location of the role.

• Full-time salary range (GEOZONE 1): $88100.00 - $163700.00

• Includes metropolitan areas such as Sunnyvale CA; Pal Alto, CA; New York City metropolitan area; Newark, New Jersey; etc.

• Full-time salary range (GEOZONE 2): $79300.00 - $147300.00

• Includes metropolitan areas such as Denver, CO; King of Prussia, PA; Stratford, CT; Moorestown, NJ; etc.

• Full-time salary range (GEOZONE 3): $70500.00 - $130900.00

• Includes metropolitan areas such as Dallas–Fort Worth, TX; Orlando, FL; Grand Prairie, TX; Marietta, GA; etc.

• Full-time salary range (GEOZONE 4): $63400.00 - $117800.00

• Includes metropolitan areas such as Camden, AR; Lexington, KY; Lufkin, TX; etc.

At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.

The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only.

Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.

Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.

• Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.

• For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.

Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.