Onsite Administrative Support - Mailroom Representative

Job Description

Sort, process, scan, and distribute incoming mail, including: Returned mail Patient correspondence Insurance correspondence Print HCFAs, EOBs, and other documentation from internal systems and prepare materials for mailing. Receive, process, and distribute incoming packages, deliveries, and shipments. Coordinate outbound shipments through UPS, FedEx, and other carriers using online shipping platforms. Process and distribute outgoing mail, interoffice mail, faxes, and other business documents. Perform document scanning and routing to appropriate departments for processing. Maintain compliance with HIPAA requirements and company policies. Support inventory management and quality control initiatives. Assist with data entry, claims-related projects, and other administrative tasks. Partner with team members across departments to ensure operational efficiency. Identify process improvement opportunities and communicate trends to management. Complete special projects and additional duties as assigned. Required Qualifications High school diploma or equivalent required. Previous experience in mailroom operations, administrative support, document processing, or related environments preferred. Basic computer proficiency and ability to learn new systems. Strong organizational skills and attention to detail. Ability to prioritize tasks and meet deadlines in a fast-paced setting. Strong written and verbal communication skills. Ability to manage multiple responsibilities simultaneously. Comfortable working independently and collaboratively within a team environment. Flexible and adaptable when handling changing priorities and daily operational challenges.

Skills and Requirements

High school diploma or equivalent required. Previous experience in mailroom operations, administrative support, document processing, or related environments preferred. Basic computer proficiency and ability to learn new systems. Strong organizational skills and attention to detail. Ability to prioritize tasks and meet deadlines in a fast-paced setting. Strong written and verbal communication skills. Ability to manage multiple responsibilities simultaneously. Comfortable working independently and collaboratively within a team environment. Flexible and adaptable when handling changing priorities and daily operational challenges. Knowledge of data privacy regulations and HIPAA guidelines. Experience with document imaging or scanning solutions. Previous experience handling shipping platforms such as UPS or FedEx.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].