PUBLIC INFORMATION OFFICER 1-3

At the Louisiana Department of Revenue, we are dedicated to fairly and efficiently administering the state’s tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust, enhancing economic growth, and maximizing revenue collection to support essential services that benefit all citizens of Louisiana.We’re looking for a Public Information Officer to join our Public Affairs Division! An ideal candidate should possess the following competencies:

• Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Three years of experience in public relations, journalism, marketing, content creation, social media management, or graphic design; OR

Six years of full-time experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties: In this role, you will:

• Create, edit, and publish original, on-brand content including captions, photos, graphics, and videos across platforms such as Facebook, Instagram, X (Twitter), TikTok, Linkedln, and emerging channels.

• Develop and manage a comprehensive content calendar to ensure consistent posting around key initiatives, events, and cultural moments.

• Design visually appealing graphics using Canva or similar tools to support campaigns, announcements, and event promotions.

• Prepare monthly and campaign-specific reports summarizing key insights and recommendations for improvement.

• Capture behind-the-scenes moments and create post-event recaps to extend visibility and impact.

Position-Specific Details: Appointment Type: Probational, Promotional, Job Appointment, Detail to Special Duty or WAE Career Progression: This position may be filled as a Public Information Officer 1, 2, or 3. Compensation: The salary offered will be determined based on qualifications and experience.

This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.

A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.

LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.

How to Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information: For further information about this vacancy contact: Alexis Bowser Louisiana Department of Revenue Human Resources Division P.O. Box 66378 Baton Rouge, LA 70896 [email protected] Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.