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Rely Radiology Support Specialist

TridentCare

Remote · USFull-time$15–17/hrPosted todayStill listed today

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At a glance

Compensation
$15–17/hr
Location
Remote · US
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Rely Radiology Support Specialist works remotely to coordinate case communications, monitor x‑ray report delivery, and ensure timely resolution of customer issues while maintaining confidentiality and supporting staff scheduling and training.

Skills & qualifications

RequiredNice to have

Skills

Medical TerminologyIdentify/Resolve ProblemsEnglish Written/VerbalComputer SkillsCommunication SkillsTime ManagementTyping Skills Min 35 WpmDoctor CommunicationCustomer NotificationFax Report MonitoringCritical Findings RelayIssue ResolutionPatient ConfidentialityManual MaintenanceAttendance ReliabilityPolicy AdherenceSchedule CreationPTO ManagementStaff TrainingShift RotationGeneral SupportOff‑Hour AssistanceIT Coordination

Full job description

Full Time: Mon, Tues, Thurs & Fri 7a-5p Pay Range: $15.00-$17.00

  • Contact doctors via email and phone to read cases as needed.

  • Notification to customers when cases are delayed with estimated completion time if known.

  • Monitors the delivery of x-ray reports delivered via fax.

  • Relays verbal x-ray results on critical findings to the ordering facility and/or physician.

  • Documents, research, and resolves customer issues using the computer system.

  • Upholds client and patient confidentiality at all times.

  • Maintains training manuals and disseminates new policies or procedures or changes to same.

  • Maintains regular consistent attendance, punctuality, and personal appearance.

  • Adheres to all company regulations as stated in the company handbook.

  • Create and manage the Support Specialists staffing schedules.

  • Approve and schedule PTO and Vacation requests from employees.

  • Train and supervise Support Specialists and assist with reviews.

  • Rotate schedule as needed to work with every shift to observe performance and train staff.

  • Answer general questions and assist other staff throughout the shift.

  • Provide assistance off hours by phone as needed.

  • Communicate with the IT department regarding the status of the systems and development and testing of new programming.

Other duties as assigned.

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