Summer Associate Internship (Program Specialist)

Overview

Job Description

Security Training provides specialized training and support for Fraud Operations and Global Security branches. Our team consists of a wide array of training professionals including Facilitators, Designers, Training Logistics Specialists, Program Managers, Communications Specialists, and Content Service Specialists. Our mission is to prepare Fraud and Global Security team members with the training, tools, and resources they need to succeed in their roles.

Security Training maintains procedures and manuals, sends division communications, develops training materials, facilitates training classes, creates visual assets, and ensures compliance standards are met. In addition to training, we support engagement events and development opportunities that strengthen skills, encourage growth, and bring our Security teams together.

We are looking for a motivated Summer Associate interested in gaining practical experience providing operational support to the Program Management function, contributing to the planning, execution, and monitoring of division wide programs and events, assisting in analyzing program data, preparing reports, coordinating cross-functional activities, and supporting stakeholder engagement.

Potential Summer Associate projects may include:

• Evaluating current engagement events, success rate, and effectiveness

• Partnering with the Program Manager to develop 2028 engagement theme for Fraud and Global Security division

• Creating a comprehensive end to end plan for various 2028 events

The Summer Associate Program is a 12-week internship program beginning in May 2027 and ending in August 2027. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.

Responsibilities

• Provide operational support for the execution of division-wide programs

• Analyze program data and performance metrics to support reporting and decision-making

• Assist in developing program plans, timelines, and documentation in collaboration with program managers

• Coordinate cross-functional activities and ensure alignment with program goals

• Support stakeholder engagement efforts through communication, documentation, and follow-up

• Identify and recommend process improvements to enhance program efficiency and effectiveness

• Create and/or maintain program dashboards or tools to ensure accurate and timely execution

Qualifications

• Currently pursuing a bachelor’s degree or higher in Program Management, Project Management, Business Administration, Business Management, Organizational Leadership, Event Management, Marketing, Public Relations, or related field

• Experience in program coordination, event planning, or specialist-level support roles

• Experience reviewing program data and preparing reports for leadership and stakeholders

• Skill in coordinating cross-functional activities and supporting program execution

• Ability to identify process improvement opportunities and recommend enhancements

• Strong communication skills for engaging with stakeholders, supporting program alignment, and presenting to an executive audience

• Proficiency in program management tools (e.g., Asana, Power BI)

• Experience supporting processes, tracking, and documentation standards

• Ability to work independently and collaboratively to support program success

Additional Information

Hours:

• Monday-Friday 8:00 AM – 4:30 PM

Locations:

• 820 Follin Lane SE, Vienna, VA 22180

• 5510 Heritage Oaks Dr, Pensacola, FL 32526

• 141 Security Dr. Winchester, VA 2260

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For® 2026

• Yello and WayUp Top 100 Internship Programs 2025

• Computerworld® Best Places to Work in IT 2026

• Most Loved Workplace – America’s Top Most Loved Workplaces® 2025

• 2025 PEOPLE® Companies That Care

• Newsweek Most Trustworthy Companies in America 2026

• Military Times 2025 Best for Vets Employers

• Forbes® 2026 America's Best Large Employers

• Forbes® 2025 America's Best Employers for New Grads

• Forbes® 2025 America's Best Employers for Tech Workers

• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence

• Military.com Top Military Spouse Employers 2025

• 2026 Handshake Early Talent Award

• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026

From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page (https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits) of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 32295