Medical Practice Patient Representative - Oncology Med Onc - Rhinebeck, NY
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At a glance
Job overview
Provides clerical and administrative support and coordinates patient care activities for the oncology medical practice, greeting patients, ensuring accurate information, handling phone communications, scheduling appointments, managing worklists, collecting co‑pays, retrieving records, and fulfilling compliance responsibilities.
Skills & qualifications
Skills
Qualifications
Full job description
Description
Summary:
Provides clerical and administrative support and coordinates the patient care activities for medical practice.
Responsibilities:
- Greets and welcomes patients upon arrival and communicates pleasantly and effectively. 2. Ensures accuracy of patient's information, including demographics and insurance. 3. Answers phones, routes call, takes messages, and assures accurate communication � both verbally and via the EMR system 4. Registers, verifies, and schedules patient appointments, testing, and referrals. 5. Schedules and reschedules appointments according to office protocols 6. Monitor applications and manage worklists as applicable. 7. Collects co-pays and reconciles money for deposit. 8. Obtains and coordinates record retrieval for new and established patients. 9. Performs intake and processing of medical records and other documentation where applicable. 10. Fulfills all compliance responsibilities related to the position. 11. Maintains and Models the Organization�s values. 12. Demonstrates regular, dependable, and predictable attendance. 13. Performs other duties as required.
Education Skills Experience:
Required: High School graduate or equivalent. Microsoft Office Suite experience preferred, Data Entry, Excellent Communication Skills (written and verbal). Minimum Experience: Six months.
Other Information:
Ability to travel between practices as needed.
Working Conditions:
Manual: Some manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Nuvance Health Med Practice PC
Org Unit: 1236
Department: Oncology Med Onc - NDH
Exempt: No
Salary Range: $18.13 - $34.50 Hourly
It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent’s sexual or other reproductive health decisions, or other characteristics protected by applicable law.
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