Troubleshoot MS Office Consultant

Troubleshoot MS Office Consultant

(Jobs in Austin, TX)

Requirement id 159213

Job title Consultant

Job location in Austin, TX

Skills required Troubleshoot, Customer Services Support, MS Office,

Open Date 29-Sep-2026

Close Date

Job type Not specified

Duration 10 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Consultant: Troubleshoot, Customer Services Support, MS Office,

BidLinK:https://dir.my.site.com/itsacvendor/s/itsac-vendor-response/a58cs00000Srm23AAB/suptech130227itops

Start date :10/26/2026

End Date :08/31/2027

Submission deadline : 10/07/2026 @ 5:00 PM (CT).

Client Info : Office of the Attorney General of Texas

Note:

• The primary work location(s) will be at William P. Clements State Office Building 300 W. 15th St. Austin, TX 78701.. The working position is On Site.

Description:

Key Responsibilities:

To assist in the manual labor and support associated with the computer/docking station refresh project. These staff would be performing the day-to-day work of imaging, replacing the computers and migrating the data. The process by which this is performed will be provided by the agency. These staff will be part of a team which include an agency subject matter expert, and a project manager to coordinate and lead the work. Windows 11 technical support experience would be helpful but is not required.

II. CANDIDATE SKILLS AND QUALIFICATIONS:

Minimum Requirements:

Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years Required/Preferred Experience:

1 Year Required Skill in handling multiple tasks, prioritizing, and meeting deadlines. Knowledge of personal computers, components, printers and microcomputers terms. Ability to work cooperatively with others in a professional work environment.

1 Year Required Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Prepares or assists in the preparation of service record documentation.

1 Year Required Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Maintains the necessary security controls over software.

1 Year Required Ability to provide excellent customer services. Ability to lift and relocate 30 lbs

1 Year Required Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Maintains the necessary security controls over software.

1 Year Required Experience using WordPerfect, MS Office Suite. Working knowledge of Windows Operating Systems. Skill in effective oral and written communication

1 Year Required Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases.

1 Year Required Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures.

1 Year Required Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems and communicate effectively.

1 Year Required Education: Graduation from high school or equivalent

1 Year Preferred Windows 11 technical support experience.

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 159213 while calling.

EOE Protected Veterans/Disability