VCS - Region Director in Training

Summary

The Veterans Canteen Service (VCS) is seeking a Region Director in Training (RDIT) to provide strategic leadership and oversight in a defined VCS region of operations across Veterans Affairs Medical Centers & Community-Based Outpatient Clinics. The RDIT will be responsible for operations, fulfilling the VCS mission, achieving financial results, including planning, budgeting, implementation, performance evaluation, and leading initiatives that improve efficiency and overall program performance.

Duties

Duties include, but are not limited to, the following: Leadership Development: Participate in a structured developmental assignment under the guidance and mentorship of experienced Region Directors. Gain hands-on experience in the key responsibilities required to lead a region successfully. Operations & Financial Management: Develop experience overseeing daily operations, financial performance, business activities, and organizational goals across multiple locations. Strategic Planning & Decision-Making: Build skills in strategic planning, problem-solving, critical thinking, and making business decisions that support organizational priorities. Leadership & Staff Development: Develop leadership skills through employee coaching, staff development, performance management, and building effective teams. Business Management: Gain experience managing business operations, identifying opportunities for improvement, and implementing strategies that improve efficiency and results. Executive Communication & Presentations: Prepare and deliver presentations and briefings to communicate business results, operational priorities, and recommendations for leadership. Human Resources & Workforce Management: Provide regional oversight and leadership for Human Resources activities, including staffing, recruitment, employee relations, workforce planning, and personnel actions. Supports effective staffing strategies, employee engagement, and workforce development across the region. Performance & Organizational Strategies: Learn to monitor performance measures and apply organizational strategies to achieve business objectives and support continuous improvement. Requirements

RESUME REQUIREMENTS: All applicants are required to submit a resume limited to two (2) pages to demonstrate accomplishments that satisfy the Rating Factors below: VCS Operating Programs and Standards: Demonstrate knowledge of VCS operating programs and standards and how you have applied this knowledge to the business. Describe accomplishments reflecting your in-depth knowledge of VCS operating programs and initiatives, such as profitability, NSF scores, and inventory management. VA/VHA Management and Risk Mitigation: Describe how you effectively interact with high-level management officials within VA/VHA and how, based on those interactions, you have mitigated risks that could impact VCS. Associate Development: Describe how you have successfully developed and promoted associates into other roles within VCS. CONDITIONS OF EMPLOYMENT: Background Investigation: Will be required to obtain and maintain a Tier 4-level background investigation. Qualifications

QUALIFICATION REQUIREMENTS: Education & Equivalent Experience: Bachelor's degree in business administration, Retail Management, or a related field, or an equivalent combination of education and relevant work experience Relevant Leadership Experience: At least two (2) years of experience managing or leading operations at the VC-15 level or above, or equivalent experience at the GS-12 level or above. Relevant private-sector experience may also be considered based on the scope, complexity, and level of responsibility. Canteen & Business Operations: Demonstrated knowledge of business operations, including the ability to oversee day-to-day activities, identify opportunities for improvement, and make sound business decisions. Financial Management: Strong business and financial knowledge, including the ability to understand financial reports, evaluate results, identify trends, and use financial information to support strategic planning and achieve business goals. Revenue & Expense Management: Ability to analyze business performance, identify opportunities to increase revenue, control expenses, and develop action plans that improve financial results. Leadership & Coaching: Demonstrated ability to lead, mentor, and coach managers and employees, develop talent, and build high-performing teams. Strategic Alignment: Understanding of organizational priorities and the ability to align business operations and leadership decisions with broader organizational goals and the mission of serving Veterans. Food Safety & Compliance: ServSafe certification required (or must be obtained within 90 days of hire).

Education

Education & Equivalent Experience: Bachelor's degree in business administration, Retail Management, or a related field, or an equivalent combination of education and relevant work experience How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. NOTE: A formal pay-setting process will be used to determine your salary. The salary may be at any point in the range listed for this vacancy. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Other Information

ADDITIONAL NOTES: Training Grade Level: Employees will remain at their current grade level throughout the developmental training assignment. Relocation Requirement: If selected for a Region Director position following completion of the program, the employee must relocate to the designated geographic region. Eligible relocation expenses may be reimbursed in accordance with applicable Federal Travel Regulations. Potential Promotion: Upon meeting eligibility requirements and receiving management approval, the employee may be promoted without further competition. Promotion is not guaranteed and should not be considered an assurance of future advancement. Developmental Assignment: This is a developmental assignment lasting up to two years. During the assignment, the employee will remain in their current location and will not be required to relocate. Post-Assignment Placement: Upon completion of the assignment, the employee may be considered for available Region Director positions. If no appropriate vacancy is available, the employee may be assigned to a canteen at their current grade and step. Relocation & Mobility: Relocation is required upon completion of the developmental assignment if selected for a Region Director position. The employee must be willing to relocate to the geographic area identified by the Executive Director. Mobility is a condition of employment. TRAVEL REQUIREMENTS: Travel Requirement: Extensive travel is required and may be as frequent as 100% of the workweek during certain periods. Travel requirements will vary based on organizational needs and operational demands.