Technical Records Specialist 1

State of Idaho Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date.

Important Guidelines: Applicant resumes must demonstrate how they meet the MINIMUM QUALIFICATIONS listed in the job announcement.

Selection Process: Resumes will be screened based on the criteria outlined in this announcement. A select number of candidates who have demonstrated that they meet the MINIMUM QUALIFICATIONS of the position and have the most relevant qualifications may be given the opportunity to be interviewed.

The Idaho Department of Water Resources (IDWR) may conduct verification of the information provided in your application, including validation of driver's license status, education, employment, and criminal history. Omission and/or falsification of information provided in your application will result in your removal from consideration for employment, appointment, or promotion.

The Idaho Department of Water Resources (IDWR) has an exciting opportunity for a professional who wants to impact Idaho water issues.

IDWR is filling a Technical Records Specialist 1 position at our Southern Region Office in Twin Falls. Twin Falls is a regional commercial center with a vibrant downtown area and has access to public lands and numerous outdoor recreational opportunities.

The person in this position will perform clerical, administrative, and records support tasks for Southern Region staff in multiple programs such as water rights, groundwater protection, water distribution, stream channel protection, and general customer service. Primarily this candidate will maintain and manage files and records in multiple programs, review and process documents, perform data entry, compose correspondence, provide front desk customer service support, and receipt payments.

Example of Duties

• Act as liaison between Southern Region, other IDWR work units, and external customers

• Scan, save, & file current documents; maintain and arrange for storage of historical files and documents; respond to information requests and research digital, paper, and microfiche records

• Answer phones, greet customers, respond to customer inquiries, and research and answer customer questions regarding IDWR programs. Communicate with customers via phone, email, and written correspondence

• Proofread, edit, and compose correspondence and other written materials, ensuring all correspondence meets current grammar and style guidelines

• Assist with main front desk coverage by answering phones & assisting walk-in customers

• Perform general office and clerical support services for regional staff, accept and receipt payments, and maintain office equipment

Minimum Qualifications

• Experience monitoring a records system to identify and correct errors

• Experience researching a variety of sources to resolve problems

• Experience interpreting, explaining, and applying rules, regulations, laws, or complex policies to carry out assignments

• Experience entering and retrieving data using a computerized records system

Desired Qualifications

• Must possess a valid driver’s license

• Experience using MS Office spreadsheet software; storing, retrieving, and compiling information in a report format using database software

• Experience using MS Office word processing software to create and modify documents

• Experience or education in technical, business, or legal writing

• Ability to manage and organize multiple priorities

• Familiarity with USPS address formatting and mailing standards

• Experience reading and interpreting maps, aerial photography, and working with public land survey descriptions (legal descriptions)

• Familiarity with reading and interpreting deeds and property descriptions

Benefits

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html

To learn more about the Idaho Department of Water Resources, please visit our website: https://idwr.idaho.gov.

Our Mission: To serve the citizens of Idaho by ensuring that water is conserved and available to sustain Idaho's economy, ecosystems, and resulting quality of life.

EEO/ADA/Veteran

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations