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Patient Care Specialist - Sentara Urgent Care Gloucester

Sentara Health

Gloucester, VAOtherNo compensation foundPosted 1w agoVerified open 6 days ago

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At a glance

Compensation
No compensation found
Location
Gloucester, VA
Schedule
Other
Work Authorization
Not specified

Job overview

Sentara Urgent Care is hiring a PRN Patient Care Specialist in Gloucester, VA to provide non‑clinical support in a physician’s office, ensuring an excellent patient experience through complex administrative tasks such as answering phones, scheduling appointments, and responding to patient inquiries.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceHealth Insurance PlansMedical Records DataMedical TerminologyRegistrationSchedulingThird Party Payers

Qualifications

HS DiplomaAssociate Level Degree or Higher in Lieu of Experience3 Years Customer Service Experience1 Year Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling or Third Party Payers Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
Paid Time Off
401(k) Match
Tuition Assistance

Full job description

City/State Gloucester, VA Work Shift First (Days) Overview: Sentara Urgent Care is now hiring a PRN Patient Care Specialist in Gloucester, VA!

Clinic Hours Monday - Friday, 8:00AM - 8:00PM Saturday and Sunday 8:00AM - 4:00PM

This position requires a flexible schedule, with rotating shifts based on operational needs.

Overview As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.

Education

  • HS Diploma (Required)
  • Associate Level degree or higher in lieu of the required experience will be considered

Experience

  • 3 years Customer Service experience (Required)
  • 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)

Keywords: Patient Care Specialist, Talroo-Allied Health, Medical Office

Benefits: Caring For Your Family and Your Career

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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