
Area Service Manager
Raleigh, NCJobSeen 3 days agoSeen in employer's feed 3 days ago
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Job overview
The Area Service Manager oversees facilities and maintenance programs for assigned markets, managing outsourced providers, budgets, projects, and compliance while ensuring effective service levels through site visits, data‑driven analysis, and stakeholder collaboration.
Skills & qualifications
Skills
Qualifications
Full job description
Area Service Manager
Apply Now (https://my7elevenhr.wd12.myworkdayjobs.com/Careers/job/Raleigh-NC/Area-Service-Manager\_R26\_5793/apply) Save Job
Job ID R26_5793 Address undefined, Raleigh, North Carolina, 27610, United States Location Raleigh, North Carolina
7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
The Area Facilities Manager is responsible for the oversight of assigned facilities and maintenance programs. They manage a direct relationship with outsourced providers(s) on the day-to-day operations of equipment, property, and physical plant and ensure compliance with established maintenance programs and regulatory requirements.
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Manages the day-to-day maintenance processes for the assigned Market.
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Includes monitoring of open calls, KPI review /analysis, multiple call analysis, invoice and dispute resolution, PM regulations monitoring and spot verification, compliance with all maintenance related governance.
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Manages all facilities driven projects for equipment, building systems, and betterment replacements.
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Include compliances with project scope and budget; including project life-cycle duties.
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Responsible for maintenance expense budget and capital budgets for coverage areas.
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Includes budget versus actual explanation and root cause analysis. Utilizes data to drive actionable results for efficient expense and capital spend.
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Field and site visits to evaluate service levels with reactive and preventative maintenance programs.
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Utilize store visits to formulate equipment and business system replacement programs.
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Represents the Facilities department in meetings / discussions / site visits with Operations and Franchisees and other key stakeholders.
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Education: High School + Equivalent Experience or Bachelor/4 Year Degree.
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Experience: 3-5 years of Management of multi unit retail operations in a franchise environment.
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Construction and / or Facilities experienced preferred but not required.
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Strong communication skills both written and oral with emphasis on dispute resolution.
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Ability to perform multi-tasks within competing timeliness.
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General or Strong knowledge of Project management processes.
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Self Reliant and Motivated in a non office environment.
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Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment
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Work on an on-call basis for emergencies as needed
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link (https://oli.vi/vLxt8oUz) .
For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link (https://oli.vi/sxR17vDU) .
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