RCM Billing Manager

Overview

At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive.

With over four decades of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.

Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.

Why Powerback?

• Benefits : We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.

• Paid Time Off: We offer generous paid time off to Full-Time and Part-Time team members.

• Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.

• Continuing Education: Keep growing with free CEUs through Medbridge.

• H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.

• Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program.

Responsibilities

The RCM Billing Manager is a strategic revenue cycle leader responsible for overseeing the daily operations, performance, and financial effectiveness of the Billing function. This position is responsible for ensuring accurate and timely claim submission, analyzing billing performance, identifying barriers to collection, and developing strategies that improve cash flow, reduce accounts receivable, and maximize revenue.

RESPONSIBILITIES/ACCOUNTABILITIES:

1. Develops and executes billing strategies that support organizational cash, revenue, and accounts receivable goals.

2. Identifies trends, risks, and opportunities that may impact collections and proactively develops corrective strategies.

3. Establishes priorities based on financial impact, urgency, payer behavior, aging, and probability of collection.

4. Diagnoses and solves issues impacting departmental objectives. Works collaboratively with other internal Powerback departments, external agencies, and payers to achieve desired results.

5. Evaluates current workflows and recommends process improvements, automation, technology enhancements, and staffing changes.

6. Ensures all Powerback policies and quality standards are enforced for all assigned functions in RCM; ensures strict adherence to all external regulatory requirements and guidelines.

7. Analyzes private-pay collection trends and identifies opportunities to increase cash collections.

8. Analyzes the financial impact of aged accounts and prioritizes resources toward the highest-value opportunities.

9. Leads team members and performs 1-1 meetings along with performance reviews in a timely and professional manner.

10. Supports management by responding to and resolving issues relating to direct bill sites of service.

11. Maintains and develops processes to quickly identify potential revenue cycle issues.

12. Proactively leverages available technology, including current Google Workspace tools and emerging solutions, to streamline processes, improve productivity, efficiency, organization, and results, while reducing or avoiding unnecessary expense.

13. Completes weekly and monthly reports for management.

14. Performs other duties as assigned.

Qualifications

1. Minimum of 3 years healthcare experience related to billing in a Medicare, Private Pay, and Commercial environment required.

2. Previous management experience in a high volume healthcare Business environment preferred.

3. Knowledge of practice management and EMR systems; working knowledge of Microsoft Office and Google software.

Posted Salary Range

USD $80,000.00 - USD $100,000.00 /Yr.

Genesis HealthCare, Inc. and all affiliated entities (collectively “Genesis”) has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Affirmative Action and Equal Opportunity Employer and our goal is to foster an inclusive and accessible workplace free from discrimination and harassment where everyone has equal opportunities to succeed.