Mgr. Business Development

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Manager, Business Development

Travel: up to 25%

Role Overview

The Manager, Business Development is a people leader responsible for coaching, developing, and leading a team of Business Development Representatives (BDRs) to generate high-quality pipeline and support company growth objectives.

This role is designed for individuals who are passionate about developing talent and are ready to take the next step in their leadership journey. This Manager will partner closely with Business Development leadership, Sales, and Marketing to execute pipeline generation strategies while creating an environment where team members can grow, perform, and advance their careers.

Success in this role requires a strong commitment to coaching, accountability, and team development. The ideal candidate is someone who leads by example, builds trust quickly, and is energized by helping others reach their full potential.

This role reports to the Director of Business Development.

Key Responsibilities

Team Leadership & Coaching

• Lead, coach, and develop a team of Business Development Representatives to achieve individual and team pipeline goals.

• Conduct regular one-on-one meetings, performance coaching sessions, and career development conversations.

• Foster a culture of accountability, continuous learning, and prospecting excellence.

• Support onboarding and ramping of new team members to accelerate productivity.

• Identify strengths and development opportunities within the team and create actionable growth plans.

Pipeline Generation & Execution

• Drive consistent delivery of qualified pipeline through effective coaching and performance management.

• Monitor activity, conversion rates, and pipeline quality metrics to ensure alignment with business objectives.

• Reinforce qualification standards and best practices that improve opportunity quality and sales outcomes.

• Partner with Sales leadership to ensure seamless alignment and effective handoff of opportunities.

Building the Business Development Brand

• Help establish Business Development as a trusted and respected partner within the Sales organization.

• Promote a culture focused on quality, professionalism, and customer-centric engagement.

• Represent the team positively in cross-functional meetings and interactions.

• Celebrate team successes and reinforce behaviors that strengthen the reputation of the Business Development organization.

Operational Excellence

• Leverage data and reporting to monitor team performance and identify coaching opportunities.

• Execute established business development processes and support continuous improvement initiatives.

• Ensure adherence to activity standards, CRM hygiene, and operational best practices.

• Collaborate with leadership to identify trends, challenges, and opportunities for improvement.

Basic Qualifications:

• Bachelor's degree or equivalent business experience.

• 3-6 years of experience in Business Development, Sales Development, Sales, or a related SaaS environment.

• Data-driven mindset with the ability to use metrics to improve team performance.

• Passion for developing people and helping others succeed.

Preferred Qualifications:

• Prior people management experience preferred.

• Demonstrated ability to influence, coach, and support peers or junior team members.

• Consistent track record of achieving or exceeding performance goals.

• Strong communication, organizational, and interpersonal skills.

• Ability to build strong relationships across Sales, Marketing, and other cross-functional teams.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected] .

The pay range for this position is $83,500 to $119,050. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.