Emergency Housing Shelter Supervisor

Emergency Housing Shelter Supervisor

Oneonta, New York

About Us:

Opportunities for Otsego is one of 1,000+ Community Action Agencies across the nation that are actively fighting the "War on Poverty" based on President Lyndon B Johnson's ideal. Since 1966, Opportunities for Otsego has focused its attention on specific problems affecting the greater Otsego County community, mobilized resources, and developed solutions to unlock opportunities for low-income individuals and disenfranchised families.

OFO's Emergency Housing program helps homeless and at-risk households during their transition from temporary to permanent housing. OFO assigns a case manager to help clients connect to community resources and find safe, stable housing. OFO's emergency shelter is free to income-eligible households, with a minimal fee for non-eligible households.

Opportunities for Otsego is seeking a highly qualified solution-oriented professional to supervise shelter operations at Opportunity House, OFO's emergency shelter. OFO's Emergency Housing Assistance Program (https://www.ofoinc.org/find-service/emergency-housing) team is part of the solution to the local housing crisis, offering hope and stability to homeless families and those at risk of becoming homeless.

Salary Range: $68,000 - $75,000 annually

Pay Range Guide:

• Standard Start Rate - education and experience meet job requirements

• Advanced Start Rate - education and experience exceed job requirements (subject to approval)

Benefits available to our Emergency Housing Shelter Supervisor:

• Health, dental, vision, and other optional benefits

• Generous holiday schedule

• Paid vacation and sick time

• Employer Health Savings Account (HSA) contributions on eligible plans

• 403(b) Retirement Plan

• Employee Assistance Program

• Local, state, and national training and certification opportunities

• Eligibility for our Public Service Loan Forgiveness (PSLF) Program (more information available via our website)

Most Important Responsibilities of our Emergency Housing Shelter Supervisor:

• Supervise employees, volunteers, and interns, including selection, training, and scheduling

• Provide shelter coverage as needed

• Ensure shelter service quality and compliance with policies and procedures

• Ensure that the emergency housing facility is properly maintained

• Supervise and conduct client case management and ensure Independent Living Plans are followed

• Ensure that required program data is collected and maintained in databases and files

• Complete monthly/quarterly/annual reports, including housing reports, HMIS, CACFP meal counts, HPNAP data, and CSBG goal progression

Click here to view full Job Description (https://qr.codes/T89gOi)

REQUIREMENTS of our Emergency Housing Shelter Supervisor:

Minimum Education and Experience:

• Bachelor’s degree in human services or highly related field with 1-3 years relevant experience in human services

• OR Associate’s degree in human services or highly related field with 5 years relevant experience in human services

• One-year supervisory experience

• Valid, unrestricted New York driver’s license

Expected Skills:

• Technical and service skills required by duties

• Client service orientation; accountability for results

• Teamwork; ability to delegate, multi-task; adaptability; reliability

• Specialized knowledge of the field

• Consistent exercise of discretion and judgment; work predominantly varied in character

• Performance management

• Basic computer skills (including, but not limited to: Microsoft Word, Excel, Outlook)

• Strong communication skills (including telephone, email, and writing)

Working Conditions:

• Typical office environment and equipment

• Work in homeless shelter

• Work with clients in crisis

• Local travel