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Floating Customer Service Representative- Woodsville, NH

Bar Harbor Bank & Trust

Littleton, NHFull-timeNo compensation foundTracked 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Littleton, NH
Schedule
Full-time
Work Authorization
Not specified

Job overview

Bar Harbor Bank & Trust is hiring a full-time Floating Customer Service Representative for its Woodsville, NH branch, offering competitive pay and benefits while providing professional, confidential banking service and traveling between branches as needed.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceWindowsCash HandlingFrontline Software ApplicationsBank Products KnowledgeCross‑Sell

Qualifications

High School or Better

Benefits

401(k) Match
Paid Time Off
Tuition Assistance

Full job description

Description

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Bar Harbor Bank & Trust is seeking to fill a full-time, 30 hours, Floating Customer Service Representative role for our Woodsville, New Hampshire branch. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided. As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it’s most needed

In a Float Customer Service Representative role, you can expect to:

  • Process a variety of basic transactions for customers, with limited differences or errors.

  • Responsible for efficiently carrying out opening and closing procedures.

  • Navigate effectively through frontline software applications.

  • Basic understanding of bank products.

  • Learning to recognize the opportunity to cross-sell and make partner referrals

  • Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.

EEO is the law English - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfEEO is the law Spanish - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf

EEO is the Law Poster Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf

Pay Transparency - https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pd (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Qualifications

Education

Required

  • High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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