PROGRAM MANAGEMENT SPECIALIST, NF-04

Summary

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. This vacancy may be used to fill additional positions within 90 days of the closing date. Recruitment or relocation incentive may be authorized. This is not an entitlement nor guaranteed. The relocation or recruitment incentive will be paid in accordance with a mandatory 2-year service agreement. This incentive offer is in addition to PCS costs.

Duties

Manages one or more major centralized program area(s) at a Headquarters level in a staff advisory position for Army Lodging. Controls the planning and resources and provides program direction for a specified program area or areas in support of military readiness. Researches program requirements, identifies and evaluates multiple alternative solutions, formulates programs and supporting processes to address needs, and monitors solution implementation. Prepares statements of work and other documentation to support acquisition of central program solutions as necessary. Develops appropriate systems to track program actions, identifies fiscal requirements associated with program execution, and identifies trends and requirements for change as a result of analysis. Works with minimal supervision and maintains knowledge of total program actions to ensure seamless management of specific processes in support of total activity needs. Determines and implements changes to policy and supplemental guidance as required. Manages strategic processes associated with program implementation reflecting the current needs of the Army with regards to the program. Assesses all program actions to ensure potential for successful field implementation as well as cost effectiveness. Maintains adequate internal controls for responsible area(s). Effectively and efficiently evaluates and completes actions ranging from those with Secretariat level interest to those generated by field activities. Qualifications

RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. Managerial or supervisory work experience of the caliber described above that demonstrates: A comprehensive knowledge of the full range of principles, concepts and methodology associated with lodging functions to plan and complete assigned workload. Broad knowledge of the policies and procedures of the functional and administrative areas such as contracting, finance and accounting, budget, counsel, information management, etc., to coordinate and resolve questions/problems. Skill in maintaining effective working relationships with both internal and external customers to serve as a point of contact for assigned projects. Skill in written and verbal communications to explain/defend status of program, make presentations in public forums, etc. All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. Three years of experience in any of the following areas: MWR, Lodging/Billeting, or Business. Possess detailed knowledge of at least one hotel program area such as financial management, housekeeping, asset management, capital projects, or front desk/reservations. Experience in analyzing operational issues and developing and implementing solutions .Experience in developing specifications. Possess general business acumen and understanding of military hospitality industry. Possess experience submitting Army Correspondence in final draft, including data preparation and reporting documents, information papers, spreadsheets and/or slides. Possess three years experience as hotel manager or major department head in a property of 100 or more guest rooms and/or management of hotel program functions at the corporate level (or completion of the Army Lodging Basic managerial curriculum may substitute for one year substitute for 2 years of experience. Possess a Bachelor's degree in any of the following fields: Hospitality Management, Business Administration, Finance/Accounting, Project or Program Management, Public Administration, or Information Management (supporting system oversight and process development). All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.

Education

Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here. How You Will Be Evaluated

Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility. Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire. We will consider your responses to our application questionnaire. If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation. Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key. Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position. Depending on your situation, you may be able to claim one or more of the following eligibilities: NAF Priority Consideration 1 Business Based Action (BBA) NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents) Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit. Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the link below. Other Information

A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date. Payment of Permanent Change of Station (PCS) costs may be authorized based upon eligibility and a determination that a PCS move is in the Government interest. Recruitment or relocation incentive may be authorized. This is not an entitlement nor guaranteed. The relocation or recruitment incentive will be paid in accordance with a mandatory 2-year service agreement. This incentive offer is in addition to PCS costs. Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, or other situations where telework serves a compelling Agency need. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Discover Your Path to Success! Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out. Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared. Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf