Benefits Specialist

Description Key responsibilities:

Benefits Administration and Employee Support

• Serve as a primary point of contact for employee benefits inquiries through email and ServiceNow, researching and resolving enrollment and claims issues

• Administer life events in Workday, including leave of absence events, from initiation through completion and close-out

• Review and approve dependent eligibility in Workday and process Evidence of Insurability approvals and denials

• Prepare benefit verification letters, new hire enrollment reminders, and The Hartford conversion letters

• Process child support orders (medical support) in coordination with Payroll

Billing, Premium Reconciliation and COBRA

• Reconcile and process monthly carrier invoices

• Manage premium receipts and deposits, arrears clearance, and late-premium notices for employees on leave

• Administer COBRA end to end, including WageWorks reconciliation and auditing COBRA files against Workday to resolve discrepancies

Audits, Reporting and Payroll Integration

• Partner with Payroll each semi-monthly and biweekly pay cycle to ensure benefit retros and arrears are processed accurately

• Run and analyze recurring audit reports, including retro recalculation by pay date, benefit status events, terminated employees with benefits, and dependent validation

• Audit passive life events (coverage end dates, overage dependents, ACA eligibility)

• Track part-time faculty benefit eligibility

• Audit carrier integration files (including The Hartford) and resolve discrepancies

• Prepare the VOP report for the Jesuit community with Payroll

Open Enrollment

• Coordinate benefits fair logistics, including carrier invitations, catering, and event setup

• Provide administrative and employee support throughout the Open Enrollment period Requirements

Qualifications:

• 3+ years of hands-on benefits administration or benefits analyst experience, ideally in higher education or a large employer

• Workday Benefits experience strongly preferred

• Working knowledge of COBRA, carrier billing reconciliation, and benefits/payroll audits

• Strong analytical skills and attention to detail with Excel and system reports

• Discretion in handling confidential employee information and a professional, service-oriented approach

TalentMatch®

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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