Patient Navigator
Dubuque, IAFull-time$20–24/hrSeen 2 days agoSeen in employer's feed 2 days ago
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Job overview
The Patient Navigator guides patients through the healthcare system, providing personalized assistance, overcoming barriers to access, and improving overall experience by coordinating care, offering education, and advocating for patient needs within the community health setting.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Patient Navigator
Crescent Community Health Center
1 Positions
ID: 888
Posted On 09/29/2026
Job Overview
Job Purpose:
- The Patient Navigator at Crescent Community Health Center is responsible for guiding patients through the healthcare system, ensuring they receive the necessary care and support. This role focuses on providing personalized assistance to patients, helping them overcome barriers to healthcare access, and improving their overall experience within the healthcare environment.
Key Responsibilities:
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Assist patients in understanding their diagnosis, treatment options, and the healthcare process.
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Coordinate appointments, follow-ups, and referrals to ensure timely access to healthcare services.
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Provide emotional support and education to patients and their families, helping them make informed decisions about their care.
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Identify and address barriers to healthcare access, such as transportation, financial constraints, and language differences.
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Collaborate with healthcare providers, social workers, and community resources to develop comprehensive care plans for patients.
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Maintain accurate and confidential patient records, documenting interactions and progress.
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Advocate for patients' needs within the healthcare system to ensure they receive optimal care.
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Conduct outreach activities to educate the community about available healthcare services and resources.
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Participate in continuous training and professional development to stay updated on healthcare practices and patient navigation strategies.
Required Education:
- High School diploma or equivalent required. Bachelor's degree in Social Work, Public Health, Nursing, or a related field preferred.
Required Experience:
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Experience in a healthcare setting, preferably in patient advocacy or care coordination.
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Experience working with diverse populations and understanding of cultural competency.
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Proven track record of successfully navigating patients through complex healthcare systems.
Required Skills and Abilities:
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Strong interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
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Excellent organizational skills and attention to detail, capable of managing multiple tasks and priorities efficiently.
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Ability to work independently and collaboratively within a team environment.
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Proficiency in using electronic health records (EHR) and other healthcare-related software.
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Demonstrated problem-solving skills and the ability to think critically in fast-paced situations.
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Knowledge of healthcare policies, procedures, and regulations, with a commitment to patient confidentiality and ethical standards.
Primary Contact
1687968942012
Carol Caldwell
Director of Human Capital & Culture,
563-690-2416
Phone
Phone
Phone
Fax
False
False
False
Job Details
Categories
Health Care
Location
Dubuque, IA
Shift
First Shift
Job Type
Employee
Full/Part
Full Time
Pay/Salary
$20-$24 per hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Sick Leave
PTO (Paid Time Off)
Paid Holidays
Tuition Reimbursement
Qualifications
Education
High School/GED
Experience
1-2 Years
Company ID
947
Job REQ #
888
# Positions
1
Start Date
20260929
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Crescent Community Health Center
About the Company
Crescent Community Health Center is a local medical and dental clinic providing basic (primary) medical and oral health care. Our doctors, dentists, nurse practitioners, dental hygienists and other staff offer high-quality and affordable care to anyone needing a medical and/or dental home. Our philosophy is to make the patient the center of care and a partner in treatment. The cost of our services for uninsured patients are figured on a sliding fee scale and discounted based upon the household income and size. We serve individuals and families who are uninsured, underinsured and those with various types of insurance. Patients from any area are welcomed to our practice.
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