Utility Technician (TWIC and CDL required)

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.

• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.

• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.

• Conduct portable toilets servicing to USS 8 point service standard.

• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.

• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.

• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.

• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.

• Valid CDL.

• Valid TWIC.

• Excellent time management, customer service and communication skills.

• Strong problem-solving and decision making skills.